Jobs · Project Management · Massachusetts

Operational Readiness Project Manager

CAI · Boston, MA · 1 wk ago
HybridProject ManagementFull-time

Position Overview

The Operational Readiness Project Manager (ORPM) serves as a strategic leader bridging the gap between mechanical completion and sustained operational performance. The ORPM designs and leads holistic Operational Readiness programs using CAI’s six-pillar Readiness Framework. This role ensures project teams achieve right-first-time metrics, foster a culture of continuous improvement, and deliver world-class performance from day one.

Key Responsibilities

  • Project & Program Leadership
    • Lead project teams to achieve Operational Readiness (OR) objectives.
    • Manage readiness-to-operations lifecycle for 1-3 client engagements simultaneously.
    • Drive on-time, on-scope delivery of readiness programs.
  • Pillar Integration & Execution
    • Serve as the primary consultant for OR campaigns integrating with Quality, Process, and Workforce streams.
    • Apply OE principles to pre-Day One activities (e.g., visual management, accountability, problem-solving).
  • Client Advisory
    • Act as a trusted advisor to executive stakeholders (VPs, Site Heads, etc.).
    • Guide decision-making with a risk-based, speed-to-value mindset.
  • People Development
    • Lead and coach cross-functional teams including CQV, Quality, and external contractors.
    • Cultivate a culture of feedback and growth.
  • Thought Leadership
    • Contribute to CAI's brand via white papers, conference presentations, and client tools.

Skills & Characteristics Required

  • Consulting & Facilitation
    • Align project stakeholders with clear vision and measurable goals.
    • Expert-level guidance for site and department leadership.
  • Project Execution
    • Manage scheduling, resource loading, controls, and closeout.
    • Execute comprehensive project planning and delivery.
  • Continuous Improvement
    • Drive site-wide transformation using Lean, Six Sigma, or TPM methodologies.

Qualifications and Experience

  • BS or MS in a relevant science or engineering field (or equivalent).
  • 3+ years as a program/project manager on life science projects ($1MM+), or 8+ years in GMP-regulated operations with 5+ years leading readiness/start-up/OE transformations. (Black Belt or equivalent preferred.)
  • Proven multi-site or multi-client portfolio experience.
  • Deep understanding of quality systems, tech transfer, equipment qualification, and analytics.
  • Excellent communication, leadership, and stakeholder management skills.
  • Proficient in project management software tools.

Other Requirements

  • Excellent written and verbal English communication.
  • Able to work in the U.S. without sponsorship now or in the future.
  • Domestic and international travel may be required.
  • Willing to work overtime when necessary.
  • PMI PMP or PgMP certification a plus.

Section Only When Content Exists

We are an equal opportunity employer; we are proud to employ veterans and promote diversity and inclusion in our workplace. Diversity is a strength for our global company. We pledge that CAI will be operated in a way that is fair and equitable to all - our employees, our customers, and the broader society.

This job description is not all inclusive and you may be asked to do other duties.

CAI Benefits:

  • Comprehensive Health Insurance coverage
  • 24 days of Paid Time Off
  • Company paid Life Insurance
  • Company paid Long Term Disability

CAI Benefits:

  • Comprehensive Health Insurance coverage
  • 24 days of Paid Time Off
  • Company paid Life Insurance
  • Company paid Long Term Disability

Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Average base salary range - not including benefits, and potential overtime and/or Cost of Living Adjustment.

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