Operation Specialist

The Role

The Job At-A-Glance:

We are looking for an Operations Specialist to join the Arete Res leadership team. Reporting to the President/COO, this position will be responsible for assisting in various operational functions, projects, and platform management for our portfolio of properties. The position will require approximately 25% of travel throughout our portfolio.

Scope of Duties

• Assisting in the development and distribution of property operations resources
• Implementing the property’s strategic marketing plan
• Aiding in leasing efforts and strategy for marketing implementation
• Affirming property management software is accurate, up to date at all times, and being utilized to its fullest functionality
• Aiding the Regional Vice President and Regional Managers in building a team of highly motivated, skilled, and productive individuals who work well with others
• Maintaining professional quality of management, communication, and reporting
• Providing first-class customer service to prospects and residents
• Ensuring that all resident requests are handled promptly and professionally
• Creating a professional and friendly office environment
• Performing lease processing and administration, and other administrative duties as needed
• Serving as an Arete Res Culture Ambassador
• Assisting with the development of the company’s core strategic plan
• Filling on for various open positions as needed for properties within the portfolio
• Performing other job duties as requested by Supervisor

Qualifications

• You thrive on sharing your knowledge and creating a better future for Arete Res and its Stewards.
• You are the number one Ambassador of the Arete Res Culture and Vision within your circle of influence.
• Your personal drive to be the best you can be and want to grow within the company.
• A Bachelor’s degree, or 35 years’ experience in student housing with supervisory role/higher management; or equivalent combination of education and experience is preferred.
• Ability to lead, inspire, and motivate a dynamic team, while having a customer-centric mindset.
• Ability to manage multiple projects simultaneously, set priorities, and meet deadlines.
• An entrepreneurial mindset—you’re creative and will challenge the status quo to meet the needs of our residents and our company.
• Excellent written and verbal communication skills.
• Strong organization and analytical skills.
• Intermediate to advanced skills in Microsoft Office Suite and Resman software.
• Exceptional customer service skills.
• Excellent time management and ability to prioritize work.