Onsite Medicaid Eligibility Representative $500 Sign-on Bonus!

Hospital Referral Services helps patients navigate assistance programs when unexpected hospital visits occur. Our team guides uninsured or underinsured patients through the Medicaid process, allowing them to focus on recovery. We are a Top Workplaces award winner for four consecutive years.

About the role

We are seeking a self-motivated Onsite Medicaid Screening Representative to join our team at Ohio Health Riverside Methodist Hospital Emergency Room. This role involves screening and assisting patients bedside to determine eligibility for Medicaid and other assistance programs.

Responsibilities

• Review the hospital work queue or census to identify uninsured patients admitted to the Emergency Room.
• Screen and interview patients bedside to determine possible eligibility for assistance programs, including Medicaid and charities.
• Complete applications for Medicaid benefits and charity programs as needed.
• Maintain a positive working relationship with co-workers, hospital staff, and patients.
• Abide by HIPAA rules and regulations to protect patient privacy.
• Meet production goals and objectives set by the hospital and management on a monthly basis.
• Maintain confidentiality of account information at all times.
• High volume of walking and standing (70% - 80% of your shift).

Requirements

• Previous customer service experience preferred.
• Basic computer skills required.
• Ability to multitask and type a minimum of 40 words per minute.
• Reliable transportation.
• Good attendance and dependability are essential.
• Successful completion of drug and background test is required.
• Annual flu shots and TB testing required.
• Availability to work some holidays.

Pay

$17.50 per hour plus a monthly bonus after 90 days of up to $300. $500 sign-on bonus.

Schedule

Monday–Friday, 2:00 PM–10:30 PM, including holidays.