Onsite Medicaid Eligibility Representative $500 Sign-on Bonus!

Pay Rate: $17.50/hr plus a monthly bonus after 90 days of up to $300 and a $500 sign-on bonus.

Schedule: Monday–Friday, 2:00 pm–10:30 pm, including holidays.

About the role

Hospital Referral Services helps uninsured or underinsured patients determine what assistance programs they may qualify for, guiding them through the Medicaid process so they can focus on recovery. We are hiring an Onsite Medicaid Screening Representative to work in the Ohio Health Riverside Methodist Hospital Emergency Room.

Our employees have voted us a Top Workplace for four consecutive years.

Responsibilities

• Review the hospital work queue or census to identify uninsured patients admitted to the Emergency Room.
• Screen and interview patients bedside in a hospital setting to determine possible eligibility for assistance programs, including Medicaid and charities.
• Complete applications for Medicaid benefits and charity programs as needed.
• Maintain a positive working relationship with co-workers, hospital staff, and patients.
• Abide by HIPAA rules and regulations to protect patient privacy.
• Meet production goals and objectives assigned by the hospital and management on a monthly basis.
• Maintain confidentiality of account information at all times.

This role involves a high volume of walking and standing (70%–80% of your shift).

Requirements

• Previous customer service experience preferred.
• Basic computer skills required.
• Ability to multitask and type a minimum of 40 words per minute.
• Reliable transportation.
• Good attendance and dependability are essential.
• Successful completion of drug and background test required.
• Annual flu shots and TB testing required.
• Availability to work some holidays.