Onsite IT Asset Management Associate

About the role

Central SPOC for managing IT assets (DaaS & Non-DaaS) across USA & Canada, covering laptops, desktops, printers, factory PCs/devices, and spare parts.

Responsibilities

• Manage end-to-end asset lifecycle (procurement → deployment → tracking → disposal)
• Maintain accurate asset inventory in ITSM/CMDB tools
• Handle receiving, shipping, and tracking of devices and spares across locations
• Monitor stock levels and trigger hardware/spare ordering (DaaS & Non-DaaS)
• Coordinate device imaging, staging, and deployment readiness
• Act as SPOC for logistics coordination with warehouses, sites, and vendors
• Manage vendor/OEM coordination for hardware break-fix issues
• Track and manage warranty status (in-warranty & out-of-warranty)
• Provide basic troubleshooting support (laptops, printers, peripherals)
• Execute secure asset disposal and maintain compliance records

Requirements

• 3 to 5 years of IT Asset Management experience using end-user hardware and software, tracking, reporting, lifecycle management, and attention to detail
• 2 to 3 years of ITShop, ServiceNow, and CMDB experience
• Experience with vendor consolidation and logistics management
• Valid US work authorization (Cognizant will not offer visa sponsorship now or in the future)