Onsite Customer Analyst - Menards - Eau Claire, WI

About Us

At Shurtape Technologies, we specialize in creating innovative adhesive tape solutions for a variety of industries. As a leading manufacturer and marketer, we operate facilities worldwide, including in the U.S., U.K., Germany, Mexico, and China. Our portfolio includes well-known brands like Duck®, FrogTape®, Painter’s Mate®, Shurtape®, T-Rex®, Kip®, and Pro Tapes®.

We foster a culture of curiosity, creativity, and collaboration, emphasizing health, safety, and environmental responsibility. Our commitment to excellence and continuous improvement ensures we deliver top-quality, reliable solutions while making a positive impact on our communities and the world.

About the Role

The Onsite Customer Analyst position advances the Company’s key objectives by leveraging category management and data analysis expertise for specific sales channels and key accounts. This role supports day-to-day operations and strategic planning for future business while collaborating with internal and external teams. The position is located onsite at the Menards corporate headquarters in Eau Claire, WI.

Responsibilities

• Lead customer and internal data management processes to ensure accurate, timely, and actionable business reporting across sales, inventory, forecasting, service, and operational performance measures.
• Manage recurring reporting cycles that support business performance evaluation, customer engagement, category management, and internal decision-making.
• Oversee inventory health, replenishment performance, and service-level analysis to identify business risks, resolve supply chain exceptions, and support optimal in-stock position.
• Support demand planning and replenishment processes through forecast maintenance, order-flow analysis, and proactive identification of opportunities that may impact customer orders or business continuity.
• Analyze category, promotional, item, and store-level performance to develop insights that support sales growth, margin improvement, inventory productivity, and strategic business planning.
• Serve as a primary liaison between Menards and internal cross-functional teams to coordinate communication, resolve business issues, and support effective execution of customer programs.
• Utilize Menards reporting platforms, internal systems, and analytical tools to translate complex data into meaningful insights, recommendations, and performance improvement opportunities.
• Prepare and support business reviews, planning meetings, scorecards, and periodic performance evaluations by summarizing results, identifying key drivers, and communicating future business priorities.
• Support all aspects of the Menards HQ corporate merchants, inventory, and replenishment managers, as well as all Menards DC’s/warehouse and stores.

Why Work With Us

• A company that truly values your contributions.
• A place where you can grow, make an impact, and be part of something meaningful.
• A focus on excellence and continuous improvement, ensuring we deliver top-quality, reliable solutions to our customers.
• An environment where employees are encouraged to bring their best ideas forward and adopt a growth mindset.
• A commitment to social and environmental responsibility, with responsible manufacturing processes that protect the communities in which we operate.