Onsite AV Support Technician (White Glove Support)
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat the job title as a heading (the page already shows it). Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences.
We need to parse the posting.
Key info:
Location: Cambridge, MA
Schedule: Onsite - 5 Days per Week
Start Date: ASAP
Duration: 6-Month Contract-to-Hire
Must Have: 1-3 years of AV Support, Conference Room Support, or IT Support experience
Experience supporting executive conference rooms and meeting spaces
Hands-on troubleshooting experience with Microsoft Teams Rooms, Zoom Rooms, or similar platforms
Experience supporting displays, cameras, microphones, speakers, and conferencing technologies
Strong customer service and white-glove support skills
Excellent communication and professionalism when working with executives and VIP users
Nice to Have: Crestron experience, CTS certification, Experience supporting executive leadership environments, Experience with Extron, Biamp, Q-SYS, Poly, Cisco, or similar AV technologies
Overview: Our client is seeking an Onsite AV Support Technician to provide white-glove audiovisual support within a professional corporate environment in Cambridge, MA. This individual will serve as the face of technology support for conference rooms, executive meetings, and collaboration spaces throughout the office. This position is heavily focused on ensuring a seamless meeting experience for employees, leadership teams, and guests. The ideal candidate is polished, professional, and comfortable providing hands-on support in high-visibility environments where customer service is just as important as technical ability.
Key Responsibilities: list bullet points.
Required Qualifications: bullet list.
Preferred Qualifications: bullet list.
What We're Looking For: prose.
Job Type & Location: This is a Contract to Hire position based out of Cambridge, MA.
Pay And Benefits: The pay range for this position is $30.00 - $38. $38.00/hr. Individual compensation offered for this position within this range will depend on many factors... Benefits are subject to change... If eligible, the benefits available for this temporary role may include the following: list.
Workplace Type: This is a fully onsite position in Cambridge,MA.
Application Deadline: This position is anticipated to close on Sep 30, 2026.
About TEKsystems: boilerplate, we need to remove legal/EEO etc. The "About TEKsystems" sections are boilerplate and should be removed. Also "San Francisco Fair Chance Ordinance", "Massachusetts Lie Detector", "Use of Artificial Intelligence (AI)" are legal boilerplate, remove.
We need to keep substantive info: location, schedule, start date, duration, must have, nice to have, overview, responsibilities, required qualifications, preferred qualifications, what we're looking for, job type & location, pay and benefits, workplace type, application deadline.
We need to decide sections: maybe "About the role" (overview), "Responsibilities", "Requirements" (maybe combine required and preferred?), "Qualifications" (maybe separate required and preferred?), "Skills", "Benefits", "Pay", "Schedule". But we should only include sections that have real specific content.
We have location info: could be part of a short
maybe under "About the role" or separate.
Schedule: Onsite - 5 Days per Week. That's specific, so we can include a Schedule section.
Pay: $30.00 - $38.00/hr. That's specific, so include Pay section.
Benefits: list of benefits, specific, so include Benefits section.
Application deadline: Sep 30, 2026. That's specific, maybe include under a short p or maybe a "Details" section? But we have no heading for that; we could include under a "Details" but not required. The instruction says we can fold minor metadata into a short
or drop it. Application deadline is minor metadata; we could include in a
maybe under a generic "Details" but better to just include as a
after other sections.
We must not repeat job title as heading. The job title is "Onsite AV Support Technician". Not to be used as heading.
We need to avoid duplication.
Let's craft sections:
-
About the role
: include overview paragraph(s) plus location maybe.
- Responsibilities
: list of responsibilities.
- Required Qualifications
: list.
- Preferred Qualifications
: list (or could combine as "Qualifications" with subheadings but we only allowed for section headings; we could have two sections.)
- Skills
: maybe not needed because skills are covered in qualifications; but we could omit if thin.
- Pay
: include pay range.
- Benefits
: list benefits.
- Schedule
: Onsite - 5 Days per Week.
We also have duration: 6-Month Contract-to-Hire. Could be included in About the role or a short p.
Job Type & Location: Contract to Hire position based out of Cambridge, MA. Could be included in About the role.
Application deadline: could be a short p after sections.
We must not include boilerplate like "About TEKsystems". Remove.
Now ensure we preserve all substantive information: Must have list, Nice to have list, overview, responsibilities, required qualifications, preferred qualifications, what we're looking for (prose), pay range, benefits list, schedule, location, duration, start date ASAP, job type Contract to Hire, application deadline.
We need to include start date ASAP and duration 6-Month Contract-to-Hire. Could be in About the role.
Let's draft.
HTML:
About the role
Our client is seeking an Onsite AV Support Technician to provide white-glove audiovisual support within a professional corporate environment in Cambridge, MA. This individual will serve as the face of technology support for conference rooms, executive meetings, and collaboration spaces throughout the office. This position is heavily focused on ensuring a seamless meeting experience for employees, leadership teams, and guests. The ideal candidate is polished, professional, and comfortable providing hands-on support in high-visibility environments where customer service is just as important as technical ability. This is a Contract to Hire position with a start date as soon as possible and a duration of 6 months.
Responsibilities
- Provide white-glove AV support for conference rooms, boardrooms, training rooms, and executive meeting spaces
- Ensure all meeting rooms are fully operational and meeting-ready throughout the day
- Support Microsoft Teams Rooms, Zoom Rooms, and other collaboration technologies
- Troubleshoot displays, cameras, microphones, speakers, control systems, and presentation equipment
- Assist executives and meeting participants with meeting launches, content sharing, and video conferencing functionality
- Respond immediately to AV-related issues that could impact critical business meetings
- Conduct daily room readiness checks and preventative maintenance of AV systems
- Coordinate support for executive meetings, town halls, client presentations, and special events
- Work closely with facilities, IT, and third-party vendors to resolve complex issues
- Document recurring issues and identify opportunities for process improvements
- Deliver a concierge-level customer experience for all end users
Required Qualifications
- 1-3 years of experience supporting corporate AV environments
- Experience troubleshooting conference room and collaboration technologies
- Familiarity with Microsoft Teams Rooms, Zoom Rooms, and modern conferencing solutions
- Strong understanding of AV hardware including displays, microphones, speakers, cameras, and control systems
- Exceptional customer service and communication skills
- Ability to remain calm and professional in high-pressure meeting environments
- Comfortable supporting executives, leadership teams, and external guests
Preferred Qualifications
- Experience with Crestron control systems
- CTS certification
- Experience supporting executive leadership environments
- Experience with Extron, Biamp, Q-SYS, Poly, Cisco, or similar AV technologies
- Basic networking knowledge related to AV systems
What We're Looking For
We're looking for a polished AV professional who takes pride in delivering a first-class support experience. The ideal candidate understands that successful AV support is not just about fixing technology, but about creating a seamless and professional experience for users. This person will be the go-to resource for conference room technology, executive meetings, and high-profile events, ensuring every meeting starts on time and runs without interruption.
Pay
The pay range for this position is $30.00 - $38.00 per hour.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Schedule
Onsite - 5 Days per Week
Application deadline: September 30, 2026.
Check for any duplicated content: we have overview, responsibilities, qualifications, etc. All good.
We removed boilerplate. We kept location in About the role. We kept schedule, pay, benefits. We kept application deadline as a short p.
We must not include any heading with filler text. All headings have substantive content.
Check if any heading like "Skills" missing; we omitted because not needed.
Check if any heading like "Qualifications" we used Required and Preferred separately; that's fine.
Check if any heading like "About the role" includes location and start date and duration; good.
Check if any heading like "Pay" includes only pay range; we have that.
Check if "Benefits" includes list; we have.
Check if "Schedule" includes Onsite - 5 Days per Week; we have.
Check if we inadvertently repeated any info: we have location in About the role; we also have schedule separate; fine.
Check if we missed any substantive info: "Nice to Have" we captured as Preferred Qualifications. "Must Have" we captured as Required Qualifications. "Overview" captured. "Key Responsibilities" captured. "Required Qualifications" captured. "Preferred Qualifications" captured. "What We're
for prose. Do NOT repeat the job title as a heading (the page already shows it). Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences. We need to parse the posting. Key info: Location: Cambridge, MA Schedule: Onsite - 5 Days per Week Start Date: ASAP Duration: 6-Month Contract-to-Hire Must Have: 1-3 years of AV Support, Conference Room Support, or IT Support experience Experience supporting executive conference rooms and meeting spaces Hands-on troubleshooting experience with Microsoft Teams Rooms, Zoom Rooms, or similar platforms Experience supporting displays, cameras, microphones, speakers, and conferencing technologies Strong customer service and white-glove support skills Excellent communication and professionalism when working with executives and VIP users Nice to Have: Crestron experience, CTS certification, Experience supporting executive leadership environments, Experience with Extron, Biamp, Q-SYS, Poly, Cisco, or similar AV technologies Overview: Our client is seeking an Onsite AV Support Technician to provide white-glove audiovisual support within a professional corporate environment in Cambridge, MA. This individual will serve as the face of technology support for conference rooms, executive meetings, and collaboration spaces throughout the office. This position is heavily focused on ensuring a seamless meeting experience for employees, leadership teams, and guests. The ideal candidate is polished, professional, and comfortable providing hands-on support in high-visibility environments where customer service is just as important as technical ability. Key Responsibilities: list bullet points. Required Qualifications: bullet list. Preferred Qualifications: bullet list. What We're Looking For: prose. Job Type & Location: This is a Contract to Hire position based out of Cambridge, MA. Pay And Benefits: The pay range for this position is $30.00 - $38. $38.00/hr. Individual compensation offered for this position within this range will depend on many factors... Benefits are subject to change... If eligible, the benefits available for this temporary role may include the following: list. Workplace Type: This is a fully onsite position in Cambridge,MA. Application Deadline: This position is anticipated to close on Sep 30, 2026. About TEKsystems: boilerplate, we need to remove legal/EEO etc. The "About TEKsystems" sections are boilerplate and should be removed. Also "San Francisco Fair Chance Ordinance", "Massachusetts Lie Detector", "Use of Artificial Intelligence (AI)" are legal boilerplate, remove. We need to keep substantive info: location, schedule, start date, duration, must have, nice to have, overview, responsibilities, required qualifications, preferred qualifications, what we're looking for, job type & location, pay and benefits, workplace type, application deadline. We need to decide sections: maybe "About the role" (overview), "Responsibilities", "Requirements" (maybe combine required and preferred?), "Qualifications" (maybe separate required and preferred?), "Skills", "Benefits", "Pay", "Schedule". But we should only include sections that have real specific content. We have location info: could be part of a short
maybe under "About the role" or separate. Schedule: Onsite - 5 Days per Week. That's specific, so we can include a Schedule section. Pay: $30.00 - $38.00/hr. That's specific, so include Pay section. Benefits: list of benefits, specific, so include Benefits section. Application deadline: Sep 30, 2026. That's specific, maybe include under a short p or maybe a "Details" section? But we have no heading for that; we could include under a "Details" but not required. The instruction says we can fold minor metadata into a short
or drop it. Application deadline is minor metadata; we could include in a
maybe under a generic "Details" but better to just include as a
after other sections. We must not repeat job title as heading. The job title is "Onsite AV Support Technician". Not to be used as heading. We need to avoid duplication. Let's craft sections: -
About the role
: include overview paragraph(s) plus location maybe. -Responsibilities
: list of responsibilities. -Required Qualifications
: list. -Preferred Qualifications
: list (or could combine as "Qualifications" with subheadings but we only allowed for section headings; we could have two sections.)
- Skills
: maybe not needed because skills are covered in qualifications; but we could omit if thin.
- Pay
: include pay range.
- Benefits
: list benefits.
- Schedule
: Onsite - 5 Days per Week.
We also have duration: 6-Month Contract-to-Hire. Could be included in About the role or a short p.
Job Type & Location: Contract to Hire position based out of Cambridge, MA. Could be included in About the role.
Application deadline: could be a short p after sections.
We must not include boilerplate like "About TEKsystems". Remove.
Now ensure we preserve all substantive information: Must have list, Nice to have list, overview, responsibilities, required qualifications, preferred qualifications, what we're looking for (prose), pay range, benefits list, schedule, location, duration, start date ASAP, job type Contract to Hire, application deadline.
We need to include start date ASAP and duration 6-Month Contract-to-Hire. Could be in About the role.
Let's draft.
HTML:
About the role
Our client is seeking an Onsite AV Support Technician to provide white-glove audiovisual support within a professional corporate environment in Cambridge, MA. This individual will serve as the face of technology support for conference rooms, executive meetings, and collaboration spaces throughout the office. This position is heavily focused on ensuring a seamless meeting experience for employees, leadership teams, and guests. The ideal candidate is polished, professional, and comfortable providing hands-on support in high-visibility environments where customer service is just as important as technical ability. This is a Contract to Hire position with a start date as soon as possible and a duration of 6 months.
Responsibilities
- Provide white-glove AV support for conference rooms, boardrooms, training rooms, and executive meeting spaces
- Ensure all meeting rooms are fully operational and meeting-ready throughout the day
- Support Microsoft Teams Rooms, Zoom Rooms, and other collaboration technologies
- Troubleshoot displays, cameras, microphones, speakers, control systems, and presentation equipment
- Assist executives and meeting participants with meeting launches, content sharing, and video conferencing functionality
- Respond immediately to AV-related issues that could impact critical business meetings
- Conduct daily room readiness checks and preventative maintenance of AV systems
- Coordinate support for executive meetings, town halls, client presentations, and special events
- Work closely with facilities, IT, and third-party vendors to resolve complex issues
- Document recurring issues and identify opportunities for process improvements
- Deliver a concierge-level customer experience for all end users
Required Qualifications
- 1-3 years of experience supporting corporate AV environments
- Experience troubleshooting conference room and collaboration technologies
- Familiarity with Microsoft Teams Rooms, Zoom Rooms, and modern conferencing solutions
- Strong understanding of AV hardware including displays, microphones, speakers, cameras, and control systems
- Exceptional customer service and communication skills
- Ability to remain calm and professional in high-pressure meeting environments
- Comfortable supporting executives, leadership teams, and external guests
Preferred Qualifications
- Experience with Crestron control systems
- CTS certification
- Experience supporting executive leadership environments
- Experience with Extron, Biamp, Q-SYS, Poly, Cisco, or similar AV technologies
- Basic networking knowledge related to AV systems
What We're Looking For
We're looking for a polished AV professional who takes pride in delivering a first-class support experience. The ideal candidate understands that successful AV support is not just about fixing technology, but about creating a seamless and professional experience for users. This person will be the go-to resource for conference room technology, executive meetings, and high-profile events, ensuring every meeting starts on time and runs without interruption.
Pay
The pay range for this position is $30.00 - $38.00 per hour.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Schedule
Onsite - 5 Days per Week
Application deadline: September 30, 2026.
Check for any duplicated content: we have overview, responsibilities, qualifications, etc. All good. We removed boilerplate. We kept location in About the role. We kept schedule, pay, benefits. We kept application deadline as a short p. We must not include any heading with filler text. All headings have substantive content. Check if any heading like "Skills" missing; we omitted because not needed. Check if any heading like "Qualifications" we used Required and Preferred separately; that's fine. Check if any heading like "About the role" includes location and start date and duration; good. Check if any heading like "Pay" includes only pay range; we have that. Check if "Benefits" includes list; we have. Check if "Schedule" includes Onsite - 5 Days per Week; we have. Check if we inadvertently repeated any info: we have location in About the role; we also have schedule separate; fine. Check if we missed any substantive info: "Nice to Have" we captured as Preferred Qualifications. "Must Have" we captured as Required Qualifications. "Overview" captured. "Key Responsibilities" captured. "Required Qualifications" captured. "Preferred Qualifications" captured. "What We're