Service Technician

About the role

Join Banko Overhead Doors, a trusted leader serving West Central Florida since 1984. We’ve built our reputation on quality, reliability, and doing right by our customers. For more than 40 years, we’ve helped homeowners and businesses choose durable, high-quality garage doors, backed by a team of dedicated employees who deliver expert service with honesty and care. If you’re looking to grow your career with a company that values its people and takes pride in its work, Banko is the place to be.

Key Responsibilities

• Troubleshoot, repair, and maintain residential and commercial garage doors and openers.
• Complete installations and service jobs using hand and power tools safely.
• Drive to customer locations, assess service needs, and recommend solutions.
• Test door systems, openers, safety sensors, and electronic components for proper function.
• Document completed work, materials used and maintain accurate inventory.
• Maintain a safe, clean work environment and company vehicle.
• Communicate professionally with customers and provide solution-based recommendations.
• Review work orders for accuracy before leaving job sites.
• Work closely with management and report any job-site issues promptly.

Qualifications

• A high school diploma or GED.
• At least 1–2 years of experience in garage doors, construction, electrical, HVAC, or a related trade.
• Mechanically inclined with strong problem-solving skills.
• Valid driver’s license with a clean 3-year driving record.
• Ability to lift 75+lbs, work on your feet, from a ladder and perform tasks in outdoor conditions.
• Strong communication and customer service skills.
• Ability to pass a background check and drug screen.
• Comfortable with face-to-face customer interaction and upselling when appropriate.
• Ability to read and follow detailed instructions.
• Reliable, safety-driven, and committed to high-quality workmanship.
• Comfortable working in a piece-rate environment once trained.

Requirements

• Valid and 3-year minimum clean driving record (MVR).
• Ability to pass a background check.
• Ability to work a full-time schedule.
• Ability to lift 75+lbs in outdoor conditions.
• Reliable, punctual, and committed to quality work.

Benefits

• Full-time schedule with competitive pay.
• Medical, dental, 401(k), PTO, and holiday pay.
• Opportunities for advancement.
• Supportive, team-oriented work culture.

Note

We run a background and MVR checks prior to interviews. At the interview, we require an application to be filled out, a Wonderlic questionnaire to be filled out as well. It is the policy of Banko Overhead Doors to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Banko Overhead Doors will provide reasonable accommodations for qualified individuals with disabilities.