Online Payment Relationship Manager

About the role

The Payoneers are:

• Accountable
• Adaptable
• Collaborative
• Communicative
• Fast Learners
• Independent
• Motivated
• Problem Solvers
• Resilient
• Responsible
• Tech-Savvy

Responsibilities

Own and manage strategic relationships with acquirers, payment processors, card schemes, and other payment providers — serving as the primary point of contact and driving long-term partnership value.

Proactively manage day-to-day and strategic engagement with external payment partners, including contract negotiations, performance reviews, escalations, and roadmap alignment.

Monitor and evaluate partner performance against SLAs, commercial terms, and operational benchmarks. Identify gaps, drive remediation, and surface opportunities to expand or optimize existing partnerships.

Act as the internal champion for payment partnerships — aligning Product, Compliance, Finance, and Operations stakeholders around partner capabilities, requirements, and joint initiatives.

Use analytics and reporting to track partner health, transaction performance, and cost efficiency — translating insights into actionable recommendations for leadership.

Requirements

4–5+ years of experience in the online/mobile payments industry or a relevant fintech company — a must!

Proven track record of managing relationships with acquirers, payment processors, or card scheme partners in a B2B or B2C environment.

Deep familiarity with card schemes, acquiring ecosystems, payment rails, and the broader payment provider landscape.

Strong commercial acumen — experience with contract negotiations, partner governance, and performance management.

Ability to navigate complex, multi-stakeholder environments and drive alignment across internal and external parties.

Strong analytical skills — comfortable interpreting transaction data, fee structures, and partner performance metrics to inform decisions.

Experience leading cross-functional projects end-to-end, with high attention to detail from planning through execution.

Highly motivated and ownership-driven, with the relationship-building skills and executive presence to represent Payoneer externally at a senior level.

Qualifications

Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.

Skills

Accountability

Adaptability

Collaboration

Communication

Fast learning

Independence

Motivation

Problem solving

Resilience

Responsibility

Tech proficiency

Benefits

This position is eligible for health insurance, disability insurance, life insurance, 401k plan, paid-time off, and sick (and where applicable safe) leave.

The annual base salary range for this position is $120,000—$190,000 USD.

Pay

The annual base salary range for this position is $120,000—$190,000 USD.

Schedule

Not specified.