Online Admissions Assistant

About the Role

Dwight Global Online School seeks an Admissions Assistant to support its Admissions team. The ideal candidate will be a charismatic and energetic written and verbal communicator who connects well with prospective students and parents online; is adept at administrative systems and record-keeping; prides themselves on organization and efficiency; desires to learn the ins and outs of online education; and can skillfully promote the value of Dwight Global to families of students in grades 6 to 12 looking for flexibility to pursue tennis, sports, dance, travel, or because they prefer online learning. The successful candidate will be self-driven and able to work independently, but also collaborates well as a member of a team.

This is a primarily remote position with occasional in-person events and travel required.

Responsibilities

Admissions and Recruitment

• Reach out to leads
• Respond to admissions inquiries promptly (ideally within a few hours; never more than 24 hours)
• Answer prospective applicant inquiries
• Answer and return any calls that come to the Dwight Global phone line
• Assist in management and upkeep of files on Ravenna
• Uphold admissions process and procedures, such as sending internal assessments to applicants who are homeschooled
• Maintain, create, and disseminate admissions and enrollment documents and records
• Collaborate with Registrar and other members of the academic team as needed
• Maintain discretion and uphold confidentiality of student and family information at all times
• Support the Admissions Team and Director of Enrollment as needed
• Conduct admission consultations, interviews, and meetings with prospective students and their parents as needed for the department

Dwight Global Events

• Schedule, coordinate, and participate in class visits and admissions events
• Travel occasionally to tournaments, events, and fairs (approx 5 per year); these will be scheduled in advance; overnight travel may be required
• Collaborate with Director of Admissions to maintain fidelity to messaging and branding

Other

• Attend regular Zoom meetings with the Dwight Global team

Requirements

• Bachelor’s Degree required
• 2+ years of admissions, recruitment, or sales experience preferred
• Exceptional oral and written communication skills
• High level of diplomacy and discretion, particularly with sensitive information
• Ability to juggle multiple priorities at the same time
• Excellent organization, administrative, and time management skills
• Strong team player, collaborative, and flexible (occasional nights and weekends may be required)
• Experience working in databases (preferably Ravenna, Blackbaud, Google Suite)
• Outgoing and personable