Oncology Services Coordinator - Surgical Oncology Support Services

About the role

The Oncology Services Coordinator provides administrative and operational support to an oncology clinical practice under general supervision. Key responsibilities include facilitating communication, supporting scheduling and coordination processes, maintaining accurate patient and practice information, and assisting with activities that promote timely access to care and optimal clinic flow.

Responsibilities

• Provide administrative and operational support to an oncology clinical practice to ensure efficient day-to-day operations
• Serve as a primary administrative point of contact for patients, providers, and members of the interdisciplinary care team
• Facilitate effective communication and coordination across clinical, administrative, and ancillary services
• Support scheduling and coordination processes to promote timely access to care and optimized clinic flow
• Maintain accurate, complete, and up-to-date patient and practice information within electronic systems
• Aid in patient appointment coordination in accordance with established service standards and workflows
• Assist with administrative processes related to referrals, authorizations, and documentation as needed
• Provide high-quality customer service by responding to patient inquiries and supporting patient needs in a professional and timely manner
• Adhere to organizational policies, procedures, and regulatory requirements, including patient privacy and confidentiality standards
• Participate in cross-coverage and team-based support activities as required to maintain clinic operations

Requirements

Essential Functions:

• Provide administrative and operational support to an oncology clinical practice to ensure efficient day-to-day operations
• Serve as a primary administrative point of contact for patients, providers, and members of the interdisciplinary care team
• Facilitate effective communication and coordination across clinical, administrative, and ancillary services
• Support scheduling and coordination processes to promote timely access to care and optimized clinic flow
• Maintain accurate, complete, and up-to-date patient and practice information within electronic systems
• Aid in patient appointment coordination in accordance with established service standards and workflows
• Assist with administrative processes related to referrals, authorizations, and documentation as needed
• Provide high-quality customer service by responding to patient inquiries and supporting patient needs in a professional and timely manner
• Adhere to organizational policies, procedures, and regulatory requirements, including patient privacy and confidentiality standards
• Participate in cross-coverage and team-based support activities as required to maintain clinic operations

Qualifications

• Associate's Degree in Business or Business Administration
• Minimum of 2 years' experience in a clinical setting

Skills

A strong working knowledge of office operations, strong organizational skills, and a commitment to high-quality customer service are essential.

Benefits

Not specified

Pay

Not specified

Schedule

Full-time

Job Location

TGH Main Campus

Eligible for Remote Work

Hybrid Remote

Job Type

Hybrid Remote

Shift

Day

Hours

0800-1630

Minimum Salary

Not specified