Oncology Patient Coordinator

Job Description

The Oncology Patient Care Coordinator at MUSC Hollings Cancer Center reports to the Navigation & Supportive Care Director. Under indirect supervision, the Oncology Navigator offers individualized assistance to patients and caregivers to assist in overcoming healthcare system barriers. This role promotes informed decision-making and timely access to quality patient care while providing a vital link in communication between multidisciplinary providers both internal and external to MUSC during initial treatment planning.

Entity

MUHA

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC000593

CHS - Patient Access Center

Pay Rate Type: Hourly
Pay Grade: Health-22

Scheduled Weekly Hours

40

Work Shift

N/A

30% - Job Responsibility: Assist the patient to better direct their own health care experience using screening and reinforcement of the treatment plan, educational programs, and linkage to health services and community resources.

40% Job Responsibility: Serve as a patient liaison to assist patients and caregivers in scheduling within the complex healthcare system.

30% - Job Responsibility: Act as an advocate for an individual's health care needs by identifying and communicating opportunities for care intervention that have been established by the RN Navigator or Coordinator, including identifying and addressing gaps in care.

Qualifications

• Bachelor degree from an accredited university and two years of healthcare experience or
• High school diploma and 5 years of job experience in referral management, oncology navigation or patient access.

Additional Qualifications

• Considerable knowledge of complex medical terminology
• Strong interpersonal skills
• Able to establish and maintain collaborative relationships both internally and externally
• Strong organizational skills
• Able to rapidly prioritize/reprioritize
• Strong verbal and written communication skills
• Able to work autonomously and in teams
• Critical-thinking skills
• Able to multi-task

Benefits

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Equal Opportunity

MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations.

E-Verify

For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify