Oncology Clinic Patient Support Rep
About the role
As our Oncology Patient Access Representative, you will help oncology patients navigate the administrative processes of their care so they can focus on their health and treatment. Every day you will register patients, manage appointments, and handle insurance verifications. You will be expected to collect payments and process referrals and pre-authorizations thoroughly and accurately.
Responsibilities
To be successful in this role, you must possess strong customer service skills and critical thinking abilities, along with a solid understanding of insurance authorization and medical terminology.
Requirements
- One year of customer service work experience is required, two years preferred
- Healthcare or Call Center experience preferred
About the organization
Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area. Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person – body, mind, and spirit – in the communities we serve.
Pay
The pay range for this position is $23.90 - $34.79 per hour.