Onboarding Specialist

About the role

As an Onboarding Specialist I, you'll play a key role in creating a seamless, engaging, and compliant onboarding experience for new hires and internal employees. You'll help shape their first impression of Texas Children's by delivering a high-touch, customer-focused experience that reflects our mission, values, and culture.

Responsibilities

• Deliver an exceptional onboarding experience that helps every new employee feel welcomed, informed, and prepared for success.
• Champion an outstanding candidate and new hire experience by providing timely communication, anticipating needs, and ensuring every interaction reflects the Texas Children's culture of excellence.
• Cook up pre-employment activities, including onboarding appointments, employment documentation, background screenings, health clearances, and orientation scheduling.
• Partner with recruiters, hiring leaders, Employee Health, Employee Relations, and other HR teams to ensure a smooth, compliant, and efficient onboarding process.
• Guide new hires through employment paperwork, including I-9 verification and onboarding requirements, while ensuring compliance with federal regulations and organizational policies.
• Coordinate and support New Employee Orientation by managing registrations, communications, attendance, and follow-up activities.
• Process employee transactions, including new hires, internal transfers, and other HR-related changes with accuracy and efficiency.
• Serve as a trusted resource by responding to questions from candidates, employees, recruiters, and leaders with professionalism and outstanding customer service.
• Ensure every step of the onboarding process is completed with exceptional attention to detail, maintaining compliance while delivering a seamless and personalized experience.
• Perform audits and quality reviews to verify the accuracy of employee records, onboarding documentation, and HR transactions.
• Support recruitment events, hiring fairs, and other Talent Acquisition initiatives as needed.

Requirements

• A high school diploma or GED.
• Two years of administrative, onboarding, Human Resources, or related experience preferred.

Qualifications

• A passion for delivering exceptional customer service and creating a positive candidate and employee experience.
• Exceptional attention to detail with a commitment to accuracy, quality, and compliance.
• Strong organizational and time management skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent verbal and written communication skills with the ability to build relationships across all levels of the organization.
• Strong problem-solving skills and the ability to work independently while exercising sound judgment.
• Experience with Microsoft Office applications and HRIS or applicant tracking systems preferred.

Skills

• Ability to maintain confidentiality while handling sensitive employee information with professionalism and discretion.

Benefits

• Comprehensive health care network including primary care, urgent care, and global health programs.
• Recognition as one of the best children's hospitals in Texas and among the top in the nation by U.S. News & World Report.
• Opportunities for professional growth and development within a dynamic and supportive organization.

Pay

Compensation is competitive and commensurate with experience.

Schedule

This is a full-time position.