Onboarding Specialist
MOHR Talent · Houston, TX · 1 mo ago
Human Resources$28–$32/hrFull-time
A well‑established and growing wealth management and financial services organization is hiring multiple Client Onboarding Specialists to support advisor firms as they transition onto their platform. This is a fast‑moving, high‑visibility contract opportunity with strong potential to convert to a full‑time role for top performers. The position is remote with approximately 65% travel to advisor offices.
Responsibilities
- Travel to advisor offices (approximately 65% of the time) to deliver hands‑on onboarding training and support.
- Serve as the primary point of contact during onboarding engagements, answering operational and account‑setup questions.
- Lead training sessions for advisors and their staff on onboarding workflows and documentation requirements.
- Troubleshoot operational issues in real time and escalate complex matters when needed.
- Process new accounts, incoming transfers, direct rollovers, and account‑feature setups.
- Review and validate paperwork for accuracy and completeness.
- Collaborate with internal teams to ensure smooth account processing.
- Maintain accurate client records and respond to advisor inquiries on account and transfer status.
Requirements
- Approximately 2 years of experience in financial services or a client onboarding role.
- Ability to travel 65% of the time throughout the United States.
- Demonstrable proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
- Strong attention to detail and organizational skills.
- Polished, professional presence with excellent in‑person client communication.
- High school diploma required; college degree in a related field preferred.
Benefits
- Competitive contract pay ($28‑$32 per hour).
- Paid training in Tempe, Arizona before deployment.
- Ongoing field support alongside experienced senior specialists through year‑end.
- Strong possibility of conversion to a full‑time role for high performers.
- Multiple openings with an urgent hiring need.
Pay
$28 – $32 per hour (contract)