Onboarding Specialist

About the role

The Onboarding Specialist facilitates the hiring and orientation process of healthcare and administrative support staff, ensuring compliance with regulatory and accreditation standards while providing ongoing support and guidance to new hires and existing employees. This role partners closely with Human Resources, Operations, Clinical, and Administrative leadership to deliver a seamless onboarding experience.

Responsibilities

• Prepare and distribute offer letters, employment agreements, and onboarding materials for employees, temporary staff, contractors, students, and volunteers.
• Facilitate orientation sessions and onboarding activities for new hires.
• Monitor completion of required onboarding modules, assessments, and evaluations.
• Ensure compliance with federal, state, and local regulations, as well as accreditation standards including HRSA, OMH/OASAS, OSHA, and others.
• Partner with internal teams to collect required onboarding documentation, including background checks, certifications, licenses, and other credentialing requirements.
• Maintain accurate onboarding records and employee files.
• Provide ongoing support to new hires and employees by addressing questions and resolving onboarding-related issues.
• Collaborate with Human Resources, Operations, Clinical, and Administrative departments to improve onboarding processes and employee experience.
• Participate in audits, surveys, and inspections related to onboarding and compliance functions.
• Prepare and distribute transfer letters and employment change documentation, ensuring appropriate signatures and record retention.

Qualifications

• Highly organized and detail-oriented.
• Strong customer service and interpersonal communication skills.
• Ability to manage multiple priorities and a high-volume onboarding pipeline (30-40 candidates at a time).
• Self-motivated and able to work independently.
• Comfortable presenting information to groups of employees.
• Strong written, organizational, and analytical skills.
• Professional, collaborative, and employee-focused approach.
• Proficient with Microsoft Office applications.
• Experience with Applicant Tracking Systems, Oracle, and DocuWare is preferred.

Requirements

• Bachelor's Degree (minimum education).
• 1-2 years of experience in an administrative or office setting (minimum experience).
• 3-5 years of related experience (preferred).

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