Onboarding Specialist

About the Role

We are seeking an experienced Onboarding Specialist to support the end-to-end onboarding process for new hires across Lifepoint Health facilities. In this role, you'll coordinate onboarding activities, ensure compliance requirements are met, and deliver a seamless experience for candidates and hiring teams. Applicants should ideally be located within the MT or PST time zones.

As the centralized onboarding team for Lifepoint Health facilities nationwide, we ensure every new hire receives a smooth and well-coordinated introduction to their role and our organization. We manage the full onboarding life cycle and collaborate across departments to provide the resources, training, and support employees need to thrive.

Responsibilities

• Manage the full onboarding lifecycle for new hires, from offer acceptance through Day 1 and successful transition into the organization.
• Coordinate all pre-employment activities, including background checks, drug screens, employee health screenings, I-9 completion, and required onboarding documentation.
• Serve as the primary point of contact for candidates, hiring managers, facilities, and internal stakeholders throughout the onboarding process, ensuring timely communication and an exceptional candidate experience.
• Schedule and coordinate onboarding activities, orientation sessions, training, and meetings with key stakeholders.
• Monitor onboarding progress to ensure all employment requirements and compliance deadlines are met prior to start date.
• Respond to escalated onboarding inquiries and ServiceNow tickets, researching and resolving issues in a timely manner.
• Facilitate onboarding sessions introducing new hires to company policies, culture, and organizational expectations.
• Partner with hiring managers and operational leaders to ensure new employees have the tools, access, and resources needed for a successful start.
• Conduct regular follow-up with new hires and leaders to support a smooth transition and address questions or concerns.
• Maintain accurate documentation within the Applicant Tracking System (ATS) and other HR systems to ensure compliance with company policies and regulatory requirements.
• Support ongoing process improvement initiatives by identifying opportunities to enhance the onboarding experience and improve operational efficiency.
• Utilize Microsoft Excel and other Microsoft Office applications to manage onboarding data, track progress, and maintain reporting.
• Ensure confidentiality while handling sensitive employee information and maintain compliance with HIPAA, I-9, state employment regulations, and organizational policies.
• Collaborate effectively within a remote, high-volume team environment while managing multiple onboarding assignments simultaneously.

Requirements

• High school diploma or GED required; bachelor's degree preferred.
• Minimum of 2-4 years of professional experience in onboarding, human resources, talent acquisition, HR operations, or a related field.
• Experience coordinating high-volume onboarding activities and managing multiple priorities simultaneously.
• Working knowledge of HR compliance, including I-9 requirements and state employment regulations.
• Strong customer service and communication skills with the ability to build positive relationships with candidates and internal stakeholders.
• Excellent organizational, time management, and multitasking skills with the ability to work independently in a remote environment.
• Strong computer proficiency, including Microsoft Excel and Microsoft Office applications.
• Ability to manage confidential information with professionalism and discretion.
• Comfortable working in a fast-paced environment supporting multiple facilities and large onboarding volumes.

Preferred Qualifications

• Previous onboarding specialist or HR coordinator experience.
• General Human Resources experience beyond onboarding, particularly involving compliance and employment documentation.
• Experience supporting remote teams or multi-site organizations.
• Experience working in healthcare or another highly regulated industry.
• Familiarity with Applicant Tracking Systems (ATS), HRIS platforms, or ServiceNow.
• Experience working in a high-volume, customer-focused environment.

Benefits

• Multiple levels of medical, dental, and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave, and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance, and 401(k) retirement package with company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services, and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

Pay

Hourly Pay: $25-27 per hour.