Onboarding Specialist

About the role

This role serves as a central point of coordination across candidates, hiring managers, and various internal departments to deliver a seamless and compliant onboarding experience for employees and contingent workers. The Onboarding Specialist initiates and coordinates onboarding activities, monitors case status, manages communications, and supports readiness activities from preboarding through Day 1.

Responsibilities

• Coordinate end-to-end preboarding and onboarding activities for employees and contingent workers, ensuring adherence to company policy and governance standards.
• Initiate onboarding workflows and monitor cases to ensure timely completion of required activities.
• Track onboarding progress and proactively manage follow-up activities, escalations, and outstanding requirements.
• Serve as the primary point of contact for candidates, contingent workers, hiring managers, and cross-functional onboarding partners.
• Provide regional and time zone-aligned onboarding support across multiple worker populations and business units.
• Support onboarding access gating controls to ensure required activities are completed prior to worker activation or access provisioning.
• Coordinate identity verification activities through onboarding and Day 1 processes.
• Support employment eligibility or right-to-work verification requirements where applicable.
• Partner with internal teams to resolve onboarding issues and delays.
• Ensure onboarding records and documentation are maintained in accordance with company standards and audit requirements.
• Identify process improvement opportunities to enhance onboarding efficiency, compliance, and candidate experience.

Requirements

• A Bachelor’s degree in Human Resources, Business Administration, or a related field is required.
• A minimum of 3+ years of experience supporting onboarding operations, HR operations, workforce administration, or related operational functions is required.
• Proficiency with Microsoft Word is required.

Preferred Qualifications

• Experience working in a regulated or compliance-driven environment.
• Experience coordinating onboarding or workforce administration activities for both employees and contingent workers.
• Strong organization and coordination skills with the ability to manage multiple onboarding cases simultaneously.
• Attention to detail and the ability to manage sensitive and confidential information.
• Communication and customer service skills with the ability to partner effectively across multiple teams.
• Ability to manage multiple priorities in a high-volume operational environment.
• Experience with HRIS and onboarding technologies, including Fieldglass and Oracle.

About the company

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. The company values innovation, collaboration, and continuous learning, offering quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Everforth Apex has received awards such as ClearlyRated’s Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Benefits

• Medical, dental, vision, life, and disability insurance plans.
• Employee Stock Purchase Program (ESPP).
• 401K program with company match after 12 months of tenure.
• Health Savings Account (HSA) on the HDHP plan.
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program and access to certification prep, technical and leadership courses/books/seminars after 6+ months of tenure.
• Certification discounts and perks for associations including CompTIA and IIBA.
• Dedicated customer service team for consultants and a certified Career Coach.

Location: Tampa, Florida (Partial Remote).