Onboarding Enablement Specialist
About the role
Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better. Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive.
Responsibilities
Design, build, and continuously improve structured onboarding programs tailored to each Revenue role (SDR, AE, Field Sales, Expansion Sales).
Facilitate virtual sessions, maintain LMS content, and coordinate with hiring managers and P&C to ensure a seamless day-one experience.
Own visibility between enablement and the business. Build progress dashboards, develop standardized coaching plan frameworks for managers, conduct regular check-ins, and analyze ramp data to surface trends and flag at-risk new hires early.
Maintain and expand Tekmetric's AI role-play scenario library. Partner with Revenue leaders and SMEs to build new scenarios, manage assignment and sequencing in the LMS, and track completion and scoring data to refine content and report outcomes to leadership.
Act as a trusted partner to Revenue org leaders. Lead recurring stakeholder touchpoints to review onboarding effectiveness, collaborate with Revenue Ops, P&C, and IT on system provisioning, and serve as the internal voice of the new hire experience.
Support the delivery of promotional readiness programs (e.g., SDR-to-AE) by assisting with scheduling, content prep, and LMS assignments. Ensure onboarding curricula connect to promotional competency requirements from day one.
LMS & Technology Ownership. Administer the Revenue org's LMS — managing user provisioning, course assignments, completion tracking, and reporting. Partner with the Sr. Manager of Sales Enablement on platform optimization.
Requirements
2+ years in Sales Enablement, Revenue Enablement, Sales Training, or a closely related function.
Demonstrated ability to build and deliver structured onboarding or training programs — not just maintain existing ones.
Strong project management skills across multiple programs and stakeholders.
Experience administering an LMS or similar learning technology platform.
Comfort with data — able to pull reports, identify trends, and translate into clear recommendations.
High attention to detail and a bias for organization and documentation.
High level of comfort using AI tools (Claude and Google Gemini preferred).
Qualifications
Experience with AI role-play or conversation simulation platforms (e.g., Quantified, Second Nature, Rehearsal) is a plus.
Familiarity with automotive software, SaaS sales cycles, or similar technical sales environments is a plus.
Experience building or supporting career path or promotional readiness programs is a plus.
Working knowledge of Salesforce, Gong, or comparable sales tools is a plus.
Background in instructional design or adult learning principles is a plus.
Skills
Strong communication and facilitation skills.
Ability to manage multiple projects simultaneously.
Proficiency in Microsoft Office Suite.
Experience with learning management systems (LMS).
Knowledge of CRM systems (Salesforce, Gong).
Benefits
Competitive base salaries that reflect your value.
Generous Paid Time Off.
Paid maternity, parental bonding, and medical leave.
Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage.
Free, confidential counseling through BetterHelp.
401(k) Retirement Savings Plan with 100% employer match on contributions up to 6%.
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).
Life and Accidental Death & Dismemberment (AD&D) Insurance.
Wellness on your terms: up to $60/month toward fitness, mental health, or anything that helps you feel your best.
$300 home office setup bonus after one year of employment.
Support for continuing education.
Pay
Commensurate with experience.
Schedule
Hybrid and remote work models based on proximity to office hubs. Travel is an expected part of every role.