Jobs · OTHR · Illinois

On-Site Services Specialist

Ricoh USA, Inc. · Chicago, IL · 1 mo ago
OTHR$17.07–$17.58/hrPart-time
We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the job description. Key info: - Title: On-Site Services Specialist $17.07 - $17.58 per hour (but we don't repeat title as heading). - Position profile: description of operations functions. - Job Duties And Responsibilities: list of duties. - Typically Required Qualifications (Education, Experience and Certifications): high school diploma, GED, or equivalent work experience; some related copy job experience preferred; may require valid driver's license and minimum auto insurance; demonstrated competency in basic computer skills including proficiency in MS Office Suite. - KNOWLEDGE, Skills And Abilities: technical aptitude with printers, copy and postage machines and other office equipment; good customer service skills; good organization skills; able to communicate effectively with internal and external customers. - Working Conditions, MENTAL aND PHYSICAL DEMANDS: description of environment, physical effort, etc. - About Us: description of Ricoh. - Invest In Yourself At Ricoh: benefits list: medical, dental, life, disability insurance; Retirement Savings Plan (401K), HSA, FSA; tuition assistance; paid vacation and holidays; other benefits. - JOB INFO: includes Job Identification, Category, Posting Date, Job Schedule: Part time, Locations: Chicago, IL, United States, Salary Range: $17.07 - $17.58, Driving requirements: Non-driver, Sign-on Bonus: No. We need to include Pay and Schedule sections only if posting actually states them. Salary range is given, so Pay section should include that. Schedule: "Part time" is given, so Schedule section. Benefits: we have benefits described in Invest In Yourself section. So Benefits section. About the role: we can use Position Profile as About the role. Responsibilities: Job Duties And Responsibilities. Requirements: Typically Required Qualifications (Education, Experience and Certifications). Could also include driver's license etc. Qualifications: maybe combine with Requirements? But we need separate sections if content. The posting has "Typically Required Qualifications (Education, Experience and Certifications)" and also "KNOWLEDGE, Skills And Abilities". So we could map: - Requirements: education/experience/certifications. - Skills: knowledge, skills, abilities. - Qualifications: maybe we could treat as same as Requirements? But we need to avoid duplication. The instruction: Use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can decide to put education/experience under Requirements, and skills/abilities under Skills. Qualifications maybe we could omit if no distinct content beyond Requirements. However there is also "Typically Required Qualifications (Education, Experience and Certifications)" which is essentially qualifications. So we could put that under Qualifications. Then Requirements could be something else? But there is no separate "Requirements" besides that. Could combine? The instruction says include a section ONLY when the posting has real, specific content for it. So we need to decide which headings have content. We have content for: - About the role: Position Profile. - Responsibilities: Job Duties And Responsibilities. - Requirements: maybe the driver's license etc? But that's also part of qualifications. Could treat "Typically Required Qualifications (Education, Experience and Certifications)" as Requirements. Then Skills: knowledge, skills, abilities. - Qualifications: maybe we could omit if we used Requirements for that. But we need to avoid thin sections. Let's see if we can assign: - About the role: Position Profile. - Responsibilities: Job Duties And Responsibilities. - Requirements: Typically Required Qualifications (Education, Experience and Certifications) (includes education, experience, certifications, driver's license, MS Office proficiency). - Skills: KNOWLEDGE, Skills And Abilities (technical aptitude, customer service, organization, communication). - Benefits: Invest In Yourself At Ricoh (benefits list). - Pay: Salary Range. - Schedule: Job Schedule (Part time). We could also include Working Conditions as maybe a section but not in allowed headings; we could fold into Responsibilities or About the role? Probably not needed. We must not include boilerplate like About Us? Actually About Us is company description; could be considered "About the role"? But we already used Position Profile for About the role. The About Us is more about company; we could omit as not required. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. About Us is not boilerplate but maybe considered company overview; but we can keep if we want, but we have no heading for it. Could incorporate into About the role? Might be okay to omit. We need to preserve ALL substantive information; do not invent or summarize away detail. So we must keep all details from sections we include. If we omit About Us, we lose that substantive info. But we could include it under About the role? The instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but we should stick to those. However we could treat About Us as part of About the role? Might be okay to include both Position Profile and About Us under About the role heading, as they both describe the role/company. But we need to preserve all substantive info; we can combine them. Similarly, Invest In Yourself At Ricoh is benefits; we can put under Benefits. Working Conditions etc: we could fold into Responsibilities or maybe a separate section not in list; but we could include under Responsibilities as extra bullet. We must not create Pay/Schedule/Benefits sections unless posting actually states them. We have those. Now we need to output HTML fragment only, no /, no markdown. We'll produce something like:

About the role

Provides operations functions in one or all of the following areas: operates duplicating equipment, performs associated copying tasks, scanning equipment, operate low to mid volume mail processing equipment. Ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage. Provides copier maintenance and first call response for customer site equipment. May also perform one of the following at entry level: bindery, Quality Control and final check, housekeeping, file services, call center representative, etc. This position reports directly to the Site Manager, Site Supervisor or Assistant Site Manager, depending on site personnel configuration. Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Responsibilities

  • Operate MS Office and Email systems
  • Perform basic scanning responsibilities
  • Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems.
  • Maintains records for management reports and inventories of supplies needed.
  • Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required.
  • Performs furniture/conference room set up
  • Performs Fulfillment functions
  • Calculates charges for jobs performed and maintains logs.
  • Responds to and coordinates all service calls required by customer.
  • May perform filing duties in conjunction with specific customer requests.
  • Delivers completed jobs to pre-determined customer locations within and outside of the site.
  • Maintains daily meter and service logs.
  • May travel between customer's buildings.
  • Answers customer questions regarding status or feasibility of job requests.
  • Ensures upkeep of convenience copier areas by keeping neat and well stocked.
  • Performs duties related to the shipping and/or receiving of materials in a mailroom type environment
  • Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted.
  • Uses all copier equipment, calculator, fax machine, postage meter and some PC.
  • Performs filing duties, which may include purging and archiving old documents.
  • Understanding of Ricoh Services Portfolio & Technology
  • Performs other duties as assigned.

Requirements

  • Requires high school diploma, GED, or equivalent work experience.
  • Some related copy job experience is preferred.
  • May require a valid driver's license and minimum levels of auto insurance coverage per Ricoh policy.
  • Demonstrated competency in basic computer skills including proficiency in MS Office Suite.

Skills

  • Technical aptitude with printers, copy and postage machines and other office equipment
  • Good customer service skills
  • Good organization skills
  • Able to communicate effectively with internal and external customers

Benefits

  • Medical, dental, life, and disability insurance options
  • Retirement Savings Plan (401K)
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Team member tuition assistance programs
  • Paid vacation time and paid holidays annually
  • Many other benefits to enhance health, wellness, and ongoing personal and professional development

Pay

$17.07 - $17.58 per hour

Schedule

Part time

We need to ensure we didn't include any filler like "commensurate with experience". Not present. Check for duplication: we included Position Profile and About Us combined; we kept all details. Check for any missing substantive info: Working Conditions, MENTAL aND PHYSICAL DEMANDS not included. That is substantive. Should we include it somewhere? Could add under Responsibilities as an extra bullet or maybe a separate section not in allowed headings. Since we cannot create new headings outside the list, we could fold into Responsibilities. Let's add a bullet under Responsibilities: "Works in an office environment with adequate lighting and ventilation, normal temperature and noise level; work assignments diversified; requires interpreting, comprehending and applying complex material, data and instruction; preparing, providing and conveying diversified information; some physical effort required involving long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items up to 50 lbs; moderate dexterity, regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination)." We should

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