Jobs · OTHR · Massachusetts

On-Site Services Specialist

Ricoh USA, Inc. · Boston, MA · 1 wk ago
On-siteOTHRFull-time

Key Responsibilities

  • Process incoming and outgoing mail, packages, and shipments.
  • Operate and maintain copiers, scanners, postage equipment, and related office technology.
  • Perform scanning, document production, and basic fulfillment services.
  • Respond to office service requests and provide excellent customer support.
  • Set up conference rooms and assist with office events and furniture arrangements.
  • Maintain service logs and records.
  • Deliver completed projects and materials throughout the facility.
  • Affirm office support requests and provide excellent customer support.
  • Support filing, document management, and records retention activities.
  • Affirm shipping, receiving, bindery, and other office services as needed.

Qualifications

  • A high school diploma or equivalent.
  • Previous experience in office services, mailroom, print/copy, administrative support, or customer service preferred.
  • Proficiency with Microsoft Office and email systems.
  • Strong organizational, communication, and customer service skills.
  • Comfortable operating office equipment and learning new technologies.
  • Valid driver's license may be required.

Physical Requirements

  • Ability to stand, walk, bend, and lift up to 50 lbs.
  • Comfortable moving throughout the facility and between buildings when required.

About Us

We are an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future.

JOB INFO

Job Identification : 7708
Job Category : Service Delivery
Posting Date : 2026-07-08T15:01:41+00:00
Degree Level : High School Graduate
Job Schedule : Full time
Locations : Boston, MA, United States
Driving requirements : Non-driver

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