On-Site Service Representative (Part Time 30) Lafayette, IN
Grainger · Lafayette, IN · 3 wk ago
OTHR$21.54–$26.93/hrFull-time
About the role
We're hiring a part-time On-Site Service Representative in Lafayette, IN.
Responsibilities
- Service multiple customer locations
- Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
- Resolve customer problems promptly to retain and promote customer loyalty.
- Follow designated route defined by routing software tools and maintain route guides.
- Identify continuous improvement opportunities in productivity, process, and cycle time.
- Comply with safety and inspection requirements of the facility where the service is being provided.
- Help create new orders by engaging with customers to identify additional product needs
- Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings
Requirements
- 3 years' experience in selling or service environment.
- High School Diploma or equivalent.
- Ability to lift 25 to 60lbs and/or work in difficult positions.
- Collaboration and problem-solving skills.
- Handle different technical and operational issues.
- Have and maintain a valid driver's license in State of residence.
- Must carry required levels of automobile insurance.
Qualifications
- Must have a valid driver's license in State of residence.
- Must carry required levels of automobile insurance.
Skills
- Customer service skills
- Problem-solving skills
- Technical skills
- Inventory management
- Route planning and execution
Benefits
- Medical, dental, vision, and life insurance coverage starts on day one of employment.
- Access to up to 50% of your paycheck based on hours worked before payday.
- 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
- 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
- Employee discounts, parental leave, and other benefits.
- Safety shoes provided (where applicable).
Pay
The anticipated base pay compensation range for this position is $21.54 to $26.93
Schedule
This position is hourly.