On-Site Lead Medical Assistant
About the role
PRIME's mission is to provide employers worldwide with the best tools to optimize the efficiency necessary to maximize improvement in each worker's health and safety. The Onsite Lead Medical Assistant will assist with maintaining efficient patient flow and quality care during clinic and on-site hours, acting as a liaison between the on-site coordinator/manager/director and the staff. This position is responsible for the training of new staff and yearly certification, recognizing ethical and legal responsibilities, and performing a variety of on-site clinical procedures and administrative duties. Supervisory duties are required in the absence of the direct supervisor and staff as assigned, keeping the supervisor apprised of early personnel issues.
Responsibilities
- Provide information, services, and assistance to clients and patients in an on-site setting and a PRIME clinic.
- Provide backup support to the medical assistant team, which includes all functions of a medical assistant.
- Assist with on-site scheduling, problem solving, patient wait times, and other areas of concern to increase efficient and quality services.
- Review charts, lab test results, and required forms for completeness and to assess follow-up as needed.
- Prepare clients for examination by performing preliminary physical tests; drug & alcohol screening, audiograms, EKG's, pulmonary function test, respirator fit test; and reporting patient history summary.
- Assist in injury care when at a PRIME clinic.
- Secure patient information and maintain patient confidentiality by completing and safeguarding medical records within our electronic system.
- Oversee medical supplies inventory and perform preventive maintenance to keep medical equipment operating, including sterilization of medical instruments and ensuring supplies are ready by inventorying stock, placing orders, and verifying receipt.
- Work collaboratively with the clinic coordinator/manager and staff on programs to improve client outcomes.
- Must have the ability to take on-call on a rotating basis and provide services on-site and clinical after hours.
- Assist with setting up and breaking down the on-site.
- Will be required to drive and maintain on-site vehicles.
- Maintain safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations.
- Keep equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance.
- Update job knowledge by participating in educational opportunities and reading professional publications.
- Serve and protect the practice by adhering to professional standards; facility policies and procedures; and federal, state, and local requirements.
- Enhance practice reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments.
- Assist with performance reviews.
- May be required to work overtime, weekends and holidays.
- Attendance and punctuality is necessary.
- The ability to drive over 500 miles weekly when needed using your own vehicle.
- Must be able to work at various on-site locations and travel to out of state locations.
- Other duties as assigned.
Qualifications
- 5 years of experience in a clinic or on-site setting.
- Professionalism.
- Confidentiality.
- Excellent communication skills.
- Maintaining client and staff confidentiality.
- Must be able to pass a DISA Drug Screen and Background check.
- Must have reliable transportation.
- Reliability.
- Patience and compassion.
- Stress management.
- Teamwork.
- Working independently.
- Working quickly and accurately.
Education and licensing
- Certified Clinical Medical Assistant (CCMA) or Medical Assistant Certification required.
- Minimum of five years of experience in a medical clinic.
- Knowledgeable of and maintains HIPAA standards of privacy and confidentiality.
- Excellent communication skills.
- Phlebotomy certification.
Physical demands
- Sitting or standing for prolonged periods of time.
- Lift, carry, push, pull or otherwise move objects up to 125 pounds.
- Repetitive motion.
- Extensive use of computers, copy machines and keyboards.
- Substantial movements (motions) of the wrists, hands, and/or fingers.
- The worker is required to have close visual acuity to perform activities such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
- Work is performed in a medical clinic setting or at an on-site facility and requires the ability to operate standard office equipment and keyboards.
- Must have the ability to carry, lift small and large bulky parcels, packages and other items, to walk short and long distances, climb stairs and drive a vehicle to deliver and pick up materials.
Mental requirements
- Learn new tasks.
- Remember processes.
- Maintain focus.
- Complete tasks independently.
- Make timely decisions in the context of a workflow.
- Ability to communicate with employees and visitors.
- Ability to complete tasks in situations that have a speed or productivity quota.