On-site Fall 2026 Internship - Chargeback Compliance (Greensboro, NC)

About the role

The Chargeback Compliance Intern will support the Chargeback Compliance team with day-to-day activities related to customer chargebacks, deductions, and account reconciliation. This internship provides hands-on experience in retail compliance, supply chain operations, customer compliance requirements, and financial processes.

Responsibilities

• Aid in sending Proofs of Delivery (PODs) and supporting documentation to customers for chargeback resolution.
• Support the application and tracking of customer paybacks and deductions within internal systems.
• Prepare and maintain factory reports to support chargeback analysis and operational performance.
• Absorb warehouse reports by reviewing data, identifying discrepancies, and supporting follow-up activities.
• Prepare reports and analyze data using Microsoft Excel and internal systems to support compliance and deduction management.
• Maintain organized records and documentation to support internal reporting, audits, and customer compliance requirements.
• Collaborate with Customer Service, Sales, Logistics, Warehouse Operations, Finance, and Compliance teams on day-to-day operational activities.
• Participate in special projects and continuous improvement initiatives related to chargeback compliance and operational efficiency.
• Perform other administrative and operational support duties as assigned.

Requirements

• Must be a college undergraduate Junior, Senior, or Recent Graduate (Spring 2026) to be eligible to participate.
• Ability to work on-site in the Greensboro, NC for the full program from early-September to December.
• Ability to work a part-time schedule of at least 20 hours per week.
• Currently pursuing a Bachelor's degree in Supply Chain Management, Business, Finance, or a related field.
• Proficiency in Microsoft Office, with strong Microsoft Excel skills.
• Strong attention to detail and commitment to accuracy.
• Excellent analytical, organizational, and problem-solving skills.
• Strong verbal and written communication skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Positive attitude, dependable work ethic, and eagerness to learn.
• Ability to work effectively in a collaborative team environment.
• Previous work experience in retail, warehouse operations, logistics, or a customer-facing operational environment is a plus.
• Demonstrates a positive attitude, curiosity, and willingness to learn.

Qualifications

• Must be currently enrolled in a college or university.
• Must be able to work full-time during the internship period.
• Must be able to work flexible hours to accommodate the needs of the internship.

Skills

• Microsoft Office Suite, particularly Microsoft Excel.
• Attention to detail and accuracy.
• Analytical and problem-solving skills.
• Effective communication skills.
• Teamwork and collaboration.

Benefits

• Opportunity to gain hands-on experience in retail compliance, supply chain operations, and customer service.
• Collaborative learning environment with experienced mentors.
• Flexible work schedule to balance academic responsibilities and internship.

Pay

$18 - $20 per hour.

Schedule

Full-time, 20-35 hours per week.