ON-SITE ACCOUNT MANAGER

About the role

The On-Site Accounts Manager at Martin Inc. is responsible for collaborating directly with the customer and serving as their primary point of contact. This role involves supporting customer purchasing, engineering, and manufacturing teams at all levels and ensuring their requirements are met. The On-Site Accounts Manager will focus on growing the business, identifying cost savings opportunities, and driving continuous process improvements for the customer. Building and maintaining strong relationships with vendors and suppliers is a key aspect of this role.

Responsibilities

• Become proficient with ERP system.
• Manage all aspects of vending, product, components, programs, and inventory control.
• Entering orders and follow-up.
• Work with the Inventory Control Specialist to ensure proper inventory levels are set and maintained.
• Responds to requests for service and assistance from customer.
• Safeguard work processes and customer PPE requirements.
• Must be able to work independently.
• Cultivate relationship with customer by providing excellent customer service.
• Develop and maintain a thorough knowledge of Martin services and pricing structure.
• Determine customer needs and propose appropriate service needs and cost savers.

Requirements

• High school diploma or GED required. Equivalent combination of education and experience will be considered.
• Associate or bachelor’s degree in business, Marketing, Sales or related field preferred.
• Minimum of 2 years experience in an Industrial MRO and Safety Sales Background preferred.
• Proficiency in computer skills, including ERP software (Infor CSD is a plus) and Microsoft Office Suite.
• Strong organizational skills and product knowledge.
• Excellent customer service skills with a focus on responsiveness and satisfaction.
• Dependable and reliable, demonstrating initiative in problem-solving and meeting customer needs.
• Detail-oriented with a high level of integrity and professionalism.
• Effective communication and teamwork abilities.
• Must be able to lift 50 pounds.

Qualifications

Equivalent combination of education and experience will be considered.

Skills

Proficiency in computer skills, including ERP software (Infor CSD is a plus) and Microsoft Office Suite.

Benefits

Our low-cost, low-deductible individual and family healthcare plans
8 paid holidays
Weekly Pay
Benefits
401(k)
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance

Pay

Commensurate with experience.

Schedule

Full-time
Monday - Friday
8 a.m. - 5 p.m.
Occasional weekends possible