On-Call/Per Diem Concierge- Senior Living

Spring Mill Pointe, a Life Plan Community located in Lafayette Hill, is hiring an On‑Call/Per Diem Concierge. The Concierge provides excellent hospitality as the first impression for all visitors at HumanGood, shares information in person or by phone, performs general clerical and light administrative duties, and ensures residents’ privacy, rights, and safety.

Responsibilities

• Greet residents, potential residents, families, visitors, and vendors while managing both external and internal calls, taking and communicating messages.
• Provide an overview of community information to inquiries in support of marketing and sales efforts.
• Assist with resident services such as transportation, mail and deliveries, and coordination of visitors.
• Operate a motor vehicle to pick up, transport, and return residents to and from medical appointments or other activities.

Requirements

• Prior customer service experience.
• Prior clerical/administrative work experience.
• Computer skills: Microsoft Office suite, desktop publishing software, internet applications, faxing, copying, etc.
• High school diploma or equivalent.
• Availability that may include evenings, weekends, and holidays.

Benefits

• Health, Dental, and Vision plans (effective the 1st of the month following start date).
• 20 days of paid time off (increases with years of service) plus 7 company holidays.
• 401(k) with up to 4% employer match and immediate vesting.
• HSA option with employer contribution.
• Tuition reimbursement and continuing education programs.
• $25/month unlimited cell phone plan (plus taxes and fees) and cell phone stipend.
• 5‑star employer‑paid employee assistance program.

Pay

$16 – $17 per hour.

Schedule

All shifts available; must be available weekends and holidays.