Senior Living Consultant

About the role

Abiitan is an Ecumen community located in the heart of the Mill City District of Downtown Minneapolis. Abiitan provides three levels of care, which fulfills our goal of being an “Age in Place” community. Independent Living–77 residences | Assisted Living–28 residences | Memory Care–20 residences. Abiitan is one block from the Mississippi River and Stone Arch Bridge, two blocks from the Guthrie Theater, and just steps away from all the cultures, arts, and events that downtown living has to offer. Join Ecumen, a leading nonprofit senior living provider committed to advocating for older adults through exceptional housing, compassionate healthcare, and innovative services. With over 160 years of experience, we proudly rank as Minnesota’s 8th largest senior living organization. Be part of a team that makes a meaningful impact, supporting our mission to serve older adults, while fostering inclusivity and belonging in everything we do.

Responsibilities

• Leads and implements relational sales processes for the site.
• Ensures proper lead management and nurturing of prospects from inquiry through reservation.
• Actively leverages a customer relationship management tool (CRM) by entering and maintaining prospect information in real-time.
• Conducts outreach to build relationships with key referral sources such as discharge planners, county case managers, senior centers and transitional care providers.
• Regularly completes reporting metrics and monitors to evaluate site’s sales performance against budget occupancy.
• Collaborates with key stakeholders to implement plans to address shortfalls and challenges.
• Partners with the site leader and clinical lead to ensure a smooth and seamless process from assessment through move-in.
• Participates in enterprise sales, marketing and communications meetings, training and networking opportunities.
• Provides on-going collaboration with enterprise sales, marketing and communications team on sales and marketing positioning and offerings to drive sales and reach occupancy goals.
• Stays abreast of local market trends and competitors to position the site as competitively as possible.
• Represents the site at community events enhancing the site's public relations.
• Performs other duties as assigned.

Requirements

• Bachelor’s degree in related field or equivalent work experience
• 2+ years in Sales & Marketing and/or healthcare related experience
• Ability to communicate effectively in both verbal and written formats
• Proficient with Microsoft Office Suite
• Able to follow all safety rules, regulations, policies and procedures of the facility including but not limited to: Vulnerable Adult and Abuse Policy, HIPAA, Resident’s Bill of Rights, Universal Precaution, AWAIR, OSHA, Right to know, SDS, ADA, HUD Policy and Procedures, Fair Housing laws and regulations
• Local Travel Required

Qualifications

• Bachelor’s degree in Sales & Marketing, Social Work or related Healthcare field
• Proficient experience with sales and marketing software including a CRM
• Experience working with Seniors

Benefits

• Medical
• Dental
• Vision
• Flexible spending and health savings accounts
• Life & disability insurance
• Paid time off benefits
• A generous 6% 401(k) match
• Other well-being resources

Pay

The targeted pay range for this job is $75,000 to $90,000 annually. Ecumen considers a variety of factors when determining new hire pay including experience, qualifications, and, when applicable, certifications, licenses, and education.

Schedule

Schedule: Full-Time, Monday - Friday