Jobs · Management · Massachusetts

On-call Banquet Server

Sonesta International Hotels · Cambridge, MA · 1 mo ago
Management$10.39–$11.39/hrPart-time
We need to output HTML fragment with sections using

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content. We must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate like EEO, application instructions, etc. Must preserve all substantive info. Let's parse the posting. Content: - Intro: "We’re People People. Are you? We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast 🚀). With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be. But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting)." That's about the company; could be "About the role"? Actually "What This Role Is All About" then "Serve meals to patrons for banquet and catering functions." That's a short description. Then "What You’ll Be Doing" list of duties. Then "Deliver Passionate & Engaging Service to our Guests" description of GUEST model. Then "Anticipated Pay Range & Additional Job Information" includes pay range and gratuities. Then "How We Reward You" list of benefits. Then "Our Commitment to You" EEO statement (should be removed as boilerplate). Also "Before You Apply" instructions (should be removed). Also "Additional Perks & Employee Discounts" maybe part of benefits. We need to decide sections. We have: - About the role: maybe a short paragraph describing role: "Serve meals to patrons for banquet and catering functions." Could also include company description? Usually "About the role" is role description. We'll include that. - Responsibilities: list of duties from "What You’ll Be Doing". That's a list. - Requirements/Qualifications/Skills: The posting doesn't list explicit requirements like experience, education, etc. It mentions uniform and grooming standards, adherence to safety, etc. Could be considered requirements. But we should only create sections if there is real specific content. There's mention of "Adhere to uniform and grooming standards." "Adhere to Sonesta Service Standards." "Adhere to all Sonesta Safety and Sanitation Standards." "May be required to work nights, weekends and holidays". Those could be requirements. Also "Deliver Passionate & Engaging Service..." maybe skills. We could combine Requirements and Skills into one section? But we need to follow headings list; we can include only those with content. We have Pay: explicit pay range. Schedule: mention of nights, weekends, holidays. Benefits: list of benefits. Thus we can have sections: About the role, Responsibilities, Requirements (maybe combine with Skills), Benefits, Pay, Schedule. We must not create sections with filler like "not specified". So we must ensure each heading has substantive content. Let's extract content. About the role: "Serve meals to patrons for banquet and catering functions." Could also include the introductory company description? Might be considered "About the company". But we can include a brief description: "Serve meals to patrons for banquet and catering functions." That's enough. Responsibilities: list items: - Always Adhere to Stay Safe with Sonesta safety guidelines. - Prepare function room for banquet function; set tables and place settings. - Serve drink of choice to guests. - Garnish and decorate dishes prior to serving. - Observe diners to respond to any additional requests and to determine when meal has been completed. - Suggest desserts, beverages and after dinner drinks. - Ladle soup, toss salads, portion pies and desserts, brew coffee and perform other services as needed. - Clear and reset tables at conclusion of each course. - Adhere to Sonesta Service Standards. - Adhere to all Sonesta Safety and Sanitation Standards. - May be required to work nights, weekends and holidays (maybe schedule but we can include here). - Adhere to uniform and grooming standards. - Perform other duties or projects as requested by management. - Deliver Passionate & Engaging Service to our Guests (the GUEST model description). Actually that is more about service standards. We could split some into Requirements/Skills. But we can keep all duties under Responsibilities. Requirements: maybe none explicit besides "Adhere to uniform and grooming standards." but that's also duty. Could treat as requirement. But we can create a Requirements section with items like: - Ability to adhere to Sonesta safety, service, and sanitation standards. - Ability to work nights, weekends, and holidays. - Commitment to uniform and grooming standards. - Passion for guest service (GUEST model). But we must not invent details; we must preserve only what's in posting. The posting says: "Adhere to uniform and grooming standards." "May be required to work nights, weekends and holidays". "Deliver Passionate & Engaging Service to our GuestsYou will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs to exceed their expectationsYou will consistently deliver our GUEST model:Greet or welcome everyone, warmly with a smileUse eye and ear contact and guest’s nameEstablish/anticipate needsSolve and own all requests/complaintsThank everyone". That's a description of expected behavior/skills. Thus we can extract those as requirements/skills. We'll create a Requirements section with bullet points: - Adhere to Sonesta safety guidelines. - Adhere to Sonesta Service Standards. - Adhere to all Sonesta Safety and Sanitation Standards. - Adhere to uniform and grooming standards. - May be required to work nights, weekends, and holidays. - Demonstrate passionate and engaging service using the GUEST model (greet warmly, use eye/ear contact and name, anticipate needs, solve requests/complaints, thank). But note some duplication with responsibilities; but okay. Skills: maybe not needed if we covered. Benefits: list from "How We Reward You": - Medical, Dental & Vision Insurance - Health Savings Account (HSA) with Company Match - 401(k) Retirement Plan with Company Match - Paid Vacation & Sick Time - Paid Parental Leave - Company-Paid Life Insurance - Company-Paid Short-Term & Long-Term Disability - Hospital Indemnity, Critical Illness & Accident Insurance - Educational Assistance - Sonesta Hotel Discounts - Additional Perks & Employee Discounts We should keep as list. Pay: "$10.39 to $11.39 base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience. This position is eligible for gratuities." Schedule: "May be required to work nights, weekends and holidays". Already captured but we can put in Schedule section. We must not repeat content unnecessarily but it's okay. Now produce HTML fragment. We'll wrap each section in

heading then content. For lists, use
  • . For prose, use

    . We must not include any extra markup like or . Let's craft. Section About the role:

    About the role

    Serve meals to patrons for banquet and catering functions.

    Responsibilities:

    Responsibilities

      with items. We need to ensure we capture all duties exactly as in posting, but we can rephrase slightly? Must preserve all substantive information; we can keep close to original but not copy verbatim? Probably okay to keep similar phrasing. Let's list: - Always adhere to Stay Safe with Sonesta safety guidelines. - Prepare function room for banquet function; set tables and place settings. - Serve drink of choice to guests. - Garnish and decorate dishes prior to serving. - Observe diners to respond to any additional requests and to determine when meal has been completed. - Suggest desserts, beverages and after dinner drinks. - Ladle soup, toss salads, portion pies and desserts, brew coffee and perform other services as needed. - Clear and reset tables at conclusion of each course. - Adhere to Sonesta Service Standards. - Adhere to all Sonesta Safety and Sanitation Standards. - May be required to work nights, weekends and holidays. - Adhere to uniform and grooming standards. - Perform other duties or projects as requested by management. - Deliver passionate and engaging service to guests (greet warmly, use eye/ear contact and name, anticipate needs, solve requests/complaints, thank). We could combine last bullet as part of responsibilities. Now Requirements: maybe we can include items that are more about qualifications: "Ability to adhere to Sonesta safety, service, and sanitation standards", "Ability to work nights, weekends, and holidays", "Commitment to uniform and grooming standards", "Demonstrate passionate and engaging service using the GUEST model". But we already have many of those in responsibilities. To avoid duplication, we could skip Requirements section and instead have Skills section. But we need to decide. Given the instruction: "Prefer a few substantive sections over many thin ones." So we could combine Responsibilities and Requirements into one section? But headings are predefined; we can choose to include only those with content. We could include Responsibilities and Benefits, Pay, Schedule. About the role maybe. We could omit Requirements if it's too thin. But we have some requirement-like content not captured in responsibilities: "Deliver Passionate & Engaging Service..." is more of a skill/behavior. Could be considered Responsibilities as well (service). So we can put that under Responsibilities. Thus we may not need a separate Requirements section. Skills: maybe not needed. Thus sections: About the role, Responsibilities, Benefits, Pay, Schedule. Check if we have content for each. About the role: we have short description. Responsibilities: we have list. Benefits: list. Pay: we have pay range and gratuities. Schedule: we have nights, weekends, holidays. Now ensure we don't include boilerplate like EEO, application instructions. Now produce HTML. Make sure to close tags properly. Let's write:

      About the role

      Serve meals to patrons for banquet and catering functions.

      Responsibilities

      • Always adhere to Stay Safe with Sonesta safety guidelines.
      • Prepare function room for banquet function; set tables and place settings.
      • Serve drink of choice to guests.
      • Garnish and decorate dishes prior to serving.
      • Observe diners to respond to any additional requests and to determine when meal has been completed.
      • Suggest desserts, beverages and after dinner drinks.
      • Ladle soup, toss salads, portion pies and desserts, brew coffee and perform other services as needed.
      • Clear and reset tables at conclusion of each course.
      • Adhere to Sonesta Service Standards.
      • Adhere to all Sonesta Safety and Sanitation Standards.
      • May be required to work nights, weekends and holidays.
      • Adhere to uniform and grooming standards.
      • Perform other duties or projects as requested by management.
      • Deliver passionate and engaging service to guests: greet warmly, use eye and ear contact and the guest’s name, anticipate needs, solve and own requests/complaints, thank everyone.

      Benefits

      • Medical, Dental & Vision Insurance
      • Health Savings Account (HSA) with Company Match
      • 401(k) Retirement Plan with Company Match

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