On-Call Banquet Bartender - Mount Rushmore National Memorial

Live, work, and explore as part of our Food & Beverage team at Mount Rushmore National Memorial! Located in the beautiful Black Hills region of South Dakota, Mount Rushmore is open year-round and operates retail shops and dining outlets serving grab-and-go meals and coffee. As a team member, you’ll be a proud steward of the park and play an essential role in providing warm, friendly hospitality to all guests.

About the role

The Banquet Bartender is responsible for providing great guest service by mixing quality cocktails, pouring proper drafts, and decanting wine to achieve the best taste during banquets. This is an on-call/intermittent position with a start date of September 2026.

Responsibilities

• Perform all duties toward the goal of providing excellent guest service in an efficient manner.
• Follow all policies, procedures, and service standards.
• Accurately record and enter all food (where applicable) and beverage items; produce, pick up, garnish, and serve food and beverages promptly to guests; collect and process payments; ensure guest satisfaction throughout.
• Maximize sales using menu and beverage knowledge and suggestive selling techniques. Motivate and educate staff in up-selling and wine salesmanship.
• Ensure established standards of beverage service are met.
• Offer and serve alcoholic beverages while adhering to Xanterra alcohol policies and state/local regulations.
• Maintain cleanliness of service areas. Ensure work area is orderly and properly stocked.
• Collect accurate payment from guests and deposit the exact amount of sales.
• Other duties as assigned.

Requirements

• Must be 21 years of age.
• Previous bartending experience is strongly preferred.
• Certification in the TIPS alcohol awareness program is required. Workshops will be provided if not currently certified.
• Ability to organize and prioritize under pressure while maintaining a calm and pleasant demeanor.
• Ability to communicate effectively with guests, co-workers, and supervisors.
• Ability to absorb large amounts of information quickly: service procedures, beverage and food menus as appropriate.
• Knowledge of brands, selections, and recipes helpful.
• Knowledge of basic sanitation.

Physical Requirements

• Throughout shift:
• Constantly: Standing, walking, handling, reaching, and lifting/carrying up to 20 lbs.
• Occasionally: Sitting, reaching overhead, climbing, crawling, squatting/kneeling, lifting/carrying over 50 lbs, and pushing/pulling over 50 lbs.

Pay

$16.25/hour

Benefits

• Medical-Minimum Essential Coverage
• 401k
• Supplemental Benefits including Pet Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs

Perks

• Black Hills VIP Training Pass
• Discounts for local attractions
• Retail, Lodging, and Travel Discounts
• $350 Referral Bonus Program
• No South Dakota state income tax deductions