Omega Luxury Timepieces - Keyholder/Technician - Boston

About the role

Ideal candidate will have luxury retail sales experience, as well as Keyholder or supervisory background. This position must possess exceptional customer service skills and a demeanor that embodies a great sense of approachability. Candidate should also have the ability to meet or exceed sales objectives and possess a strong desire to learn about our prestigious timepieces and looking to become an essential member of our team.

This role is expected to possibly transition into a boutique technician position, which will provide technical services to all timepieces and accessories. Dexterity and technical aptitude are highly desirable. As a technician in training Omega offers courses where you will delve into the world of timepiece mechanics and repair. Watchmaking is a highly desirable skill for this position.

Responsibilities

• Perform opening and/or closing boutique procedures
• Liaise with Store Manager and Assistant Manager and demonstrate leadership capabilities in their absence and while on the sales floor with entire team
• Demonstrate a deep knowledge of all unique and impeccable range of products and their distinctive characteristics
• Cultivate enduring relationships with clients by providing memorable experiences which enlighten and provide insights into the ancestry of OMEGA
• Utilize expansive training techniques to engage, inform and retain a gratified and loyal client base

Requirements

• Minimum 3 years of Luxury retail Sales/Keyholder experience, preferably in the timepiece or fine jewelry field
• Watchmakers are highly desired
• Demonstrates leadership qualities in as much as representing the Manager’s vision at all times and ensures that policies and procedures are upheld at all times
• Impressive selling capabilities and notable customer service skills
• Elevated ability to communicate effectively both written and orally
• Robust adaptability to learn the technical aspects of our company collection of timepieces
• Ability and willingness to train others in various areas of the business
• Talented negotiation prowess
• Passion for the art of selling
• Must be able to work flexible schedule throughout the week
• MS Office experience is highly desirable

Benefits

• Excellent health, dental and vision insurance (employee and dependents are eligible 1st of the month following 30 days; generous employer contribution)
• Immediate participation in the 401(k) and 100% vested employer match after one year (maximum 4% employer match with 5% employee contribution)
• Company paid life insurance and Long Term Disability
• 18 PTO days per year, 23 PTO after 5 years
• 7 days per year extended paid time for medical, parental and military leave
• Holiday pay
• Voluntary FSA, STD, Accident/Hospital Indemnity insurance
• Employee product discount
• Transitchek Program – Save money on commuting to work and/or parking with up to $270 pre-tax dollars per month
• Internal transfer and growth potential
• $500 Employee Referral Bonuses
• Free parking (if applicable)

Job Location: Newbury Street 38-44, 02116 Boston, United States (Massachusetts)