Omega Luxury Timepieces - Keyholder - Boston

About the role

The Luxury Keyholder at OMEGA is responsible for assisting in leading retail operations, managing selling, and supervising staff. This role requires building revenue and operational excellence, along with demonstrating leadership qualities.

Responsibilities

• Assists in leading retail operations
• Manages selling and supervises staff
• Builds revenue and operational excellence
• Demonstrates leadership qualities

Requirements

• Relevant luxury retail sales experience
• Keyholder or supervisory background
• Exceptional customer service skills
• Strong desire to learn about OMEGA’s prestigious timepieces
• Proven track record of longevity with prior luxury employers
• Excellent computer skills including Windows, SAP, Cegid, and email (Microsoft Outlook)
• Will perform opening and/or closing Boutique procedures
• Liaise with Store Manager and Assistant Manager
• Demonstrate leadership capabilities in absence and on the sales floor
• Cultivate enduring relationships with clients
• Utilize expansive training techniques
• Engage, inform, and retain a gratified team
• Deep knowledge of OMEGA’s unique and impeccable range of products
• Talented negotiation prowess
• Passion for the art of selling
• Able to work flexible schedule throughout the week

Profile

• Must possess 3 years of Luxury retail Sales/Keyholder experience, preferably in the timepiece or fine jewelry field
• Impressive selling capabilities and notable customer service skills
• Elevated ability to communicate both written and orally
• Robust adaptability to learn the technical aspects of the company’s collection of timepieces
• Ability and willingness to train others in various areas of the business
• Talented negotiation prowess
• Passion for the art of selling
• Able to work flexible schedule throughout the week
• Local applicants only

Benefits

• Excellent health, dental, and vision insurance
• Immediate participation in the 401(k) and 100% vested employer match after one year (maximum 4% employer match with 5% employee contribution)
• Company-paid life insurance and long-term disability
• 18 PTO days per year, 23 PTO after 5 years
• 7 days per year extended paid time for medical, parental, and military leave
• Holiday pay
• Voluntary FSA, STD, Accident/Hospital Indemnity insurance
• Employee product discount
• Transitchek Program – Save money on commuting to work and/or parking with up to $270 pre-tax dollars per month
• Internal transfer and growth potential
• $500 Employee Referral Bonuses
• Free parking (if applicable)

Job Location

Newbury Street 38-44, 02116 Boston, United States (Massachusetts)

Company Address

The Swatch Group (U.S.) Inc.
800 Waterford Way Suite 1000
Miami, FL 33126 USA