OMEGA Luxury Timepieces - Keyholder - St. Louis

About the role

OMEGA, a brand of the Swatch Group, has been synonymous with excellence, innovation, design and precision since 1848. Known as the first watch worn on the moon, OMEGA has achieved numerous milestones in anti‑magnetic watchmaking, Master Chronometer certification, and serves as the Official Timekeeper of 30 Olympic Games. The brand partners with causes such as Orbis International and the GoodPlanet Foundation, and its ambassadors include James Bond, George Clooney, Nicole Kidman, Eddie Redmayne, Daniel Craig, Cindy Crawford, Michael Phelps, Rory McIlroy, Sergio Garcia, Buzz Aldrin and many more. The position is located at South Lindbergh Boulevard 1701, 63131 St Louis, MO.

Responsibilities

• Demonstrate exceptional customer service skills and an approachable demeanor.
• Meet or exceed sales objectives and develop a strong desire to learn about OMEGA’s prestigious timepieces.
• Perform opening and/or closing boutique procedures.
• Liaise with the Store Manager and Assistant Manager, showing leadership in their absence and on the sales floor.
• Maintain deep knowledge of all OMEGA products and their distinctive characteristics.
• Cultivate enduring client relationships by providing memorable experiences that enlighten clients about the brand’s heritage.
• Utilize OMEGA’s training techniques to engage, inform and retain satisfied customers.
• Represent the Manager’s vision, ensuring policies and procedures are upheld at all times.

Requirements

• Minimum 3 years of luxury retail sales or Keyholder experience, preferably in timepieces or fine jewelry.
• Impressive selling capabilities and notable customer service skills.
• Elevated ability to communicate effectively, both written and orally.
• Robust adaptability to learn the technical aspects of OMEGA’s timepiece collection.
• Ability and willingness to train others in various areas of the business.
• Talented negotiation prowess and a passion for the art of selling.
• Must be able to work a flexible schedule throughout the week.
• Local applicants only.

Skills

• Excellent computer skills: Windows, SAP, Cegid, Microsoft Outlook.
• Strong leadership and team‑oriented mindset.
• Effective communication and negotiation abilities.
• Product knowledge and client relationship building.

Benefits

• Excellent health, dental and vision insurance (employee and dependents eligible 1st of the month following 30 days; generous employer contribution).
• Immediate participation in the 401(k) with 100% vested employer match after one year (maximum 4% employer match with 5% employee contribution).
• Company‑paid life insurance and Long Term Disability.
• 18 PTO days per year, increasing to 23 PTO after 5 years.
• 7 days per year extended paid time for medical, parental and military leave.
• Holiday pay.
• Voluntary FSA, STD, Accident/Hospital Indemnity insurance.
• Employee product discount.
• Transitchek Program – up to $270 pre‑tax dollars per month for commuting/parking.
• Internal transfer and growth potential.
• $500 Employee Referral Bonuses.
• Free parking (if applicable).

Pay

Rate of Pay: $25 – $28 per hour + Commission.

Schedule

Flexible schedule required throughout the week.