Oliver Wyman – Consumer, Telco & Technology – Senior Consultant or Associate

Location: New York, Chicago, or Boston

About the Practice

Oliver Wyman helps industry leaders in the consumer, telco, and technology industries develop value growth strategies, improve operations, and maximize organizational effectiveness. Our clients include wireless and wireline equipment and communications service providers; enterprise IT, consumer electronics, and semiconductor companies; and broadcasters, publishers, platform operators, online, and entertainment companies.

In Consumer, Telco, and Technology (CTT), we see consumer-facing industries converging, with technology continuing to disrupt all business models, and B2C, B2B, and B2B2C services models ever-growing. We aim to build new Partner connections by bringing together those serving consumer-facing businesses, such as retailers, as well as technology, communications, media, and services to further elevate our narratives and executive relevance while maintaining deep sub-sector capabilities.

Responsibilities

• Manage the execution of individual project workstreams, including developing hypotheses, managing data collection, model creation and analyses, conducting primary and secondary research, creatively tackling information limitations, and surfacing insights.
• Synthesize findings into written presentations and review and discuss with clients and other stakeholders.
• Support the Partner group in project delivery through accurate and high-quality execution.
• Report to Engagement Managers and Principals, seeking guidance for technical expertise or senior-level advice on project execution and client engagement.
• Coach consultants and help them develop their skill sets.

Requirements

• At least 3-6 years of relevant experience, ideally with a top-tier strategy consulting firm or similar organization.
• Experience within Retail, Consumer Goods, Telecommunications, Software/Technology, or Media industries preferred but not required.
• Familiarity or experience with analytical tools (e.g., Excel, SQL, Python).
• A strong background in strategic problem-solving with demonstrable analytical skills.
• Outstanding written and verbal communication skills in both formal and informal settings.
• An undergraduate or advanced degree from a top academic program.
• Willingness to travel.

Skills

• Ability to take initiative and seek out opportunities to learn new skills.
• Creativity and readiness to generate novel ideas to solve clients’ biggest problems.
• Aptitude for analytical work, such as identifying key issues in complex challenges or uncovering insights in large data sets.
• Willingness to work fluidly and respectfully within a talented team.

Values & Culture

• Self-starters and free thinkers: We value individuals who are motivated, energetic, and entrepreneurial.
• Common aspiration, collective endeavor, shared success: We aim to have an impact, leave a legacy, and change the world.
• Straightforward, open, respectful interaction: Every team member is encouraged to voice their opinion.
• Opportunity without artificial barriers: We value merit and believe in removing barriers to create a true meritocracy.
• Balanced lives: We support work-life balance, offering flexibility, career breaks, and respect for personal decisions. We focus on output rather than input and ensure workloads are sustainable.

About Oliver Wyman

Oliver Wyman is a global leader in management consulting, with offices in more than 70 cities across 30 countries. The firm combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. With over 6,000 professionals worldwide, Oliver Wyman helps clients optimize their business, improve operations and risk profiles, and accelerate organizational performance. Oliver Wyman is a business of Marsh (NYSE: MMC).

Pay

The applicable base salary range for this role is $135,000 - $205,000 CAD. The base pay offered will be determined based on factors such as experience, skills, training, location, certifications, and education. Decisions will be made on a case-by-case basis. This position may also be eligible for performance-based incentives.

Benefits

• Health and welfare benefits.
• Tuition assistance.
• 401K savings and other retirement programs.
• Employee assistance programs.

Schedule

• Hybrid work model, with flexibility for remote work and in-office collaboration.
• Colleagues are expected to be in their local office or working onsite with clients at least three days per week.
• Office-based teams will identify at least one “anchor day” per week for in-person collaboration.