Oliver Wyman – Consumer, Telco & Technology – Engagement Manager
About the role
Engagement Managers are critical leaders within our consulting team, working side-by-side with our clients. The position offers excellent career and growth opportunities for talented, highly motivated professionals with relevant prior experience.
Responsibilities
- Provide day-to-day leadership of client projects and aspects of the client relationship and commercial process within those relationships, teaming with Partners and sharing responsibility for the success of a specific engagement(s)
- Lead and manage complex programs to ensure on-time delivery that meets agreed-upon goals, leveraging Oliver Wyman best practices, their own expertise, and the firm’s technical competence
- Guide and influence clients in an informed way across all situations including execution of the commercial process, becoming trusted advisors
- Build business by identifying new and expanded opportunities
- Create intellectual capital through thought leadership and maintain knowledge of a broad range of adjacent topics
- Develop others and build a followership as part of asset building for the firm
- Lead firm-building activities, acting as a role model for firm values with a strong personal brand within and outside the firm and well regarded by Partners, peers, and clients
- Oversee and guide the consulting team as they develop hypotheses, review client information, conduct client interviews, derive insights, and produce deliverables
- Support Partners in project execution through excellent project management, including work planning, workflow management, and coaching/developing more junior team members
Desired Skills and Experience
- 5–8 years of relevant experience in strategy consulting with a top-tier strategy consulting firm (or other similar organization)
- Experience within Retail, Consumer Goods, Telecommunications, Software/Technology, or Media industries preferred, but not required
- Track record of leading and managing teams and delivering results in fast-paced, demanding environments
- Strong background in strategic problem solving with demonstrable analytical skills
- Outstanding written and verbal communication skills
- Quantitative, technical toolkit including proficiency in SQL and Python
- Undergraduate or advanced degree from a top academic program
- Client management experience
- Passion for the creative process and a love for expansive and creative thinking
- Analytical and rigorous approach to uncovering insights
- Excellent verbal/written communication, facilitation, and presentation skills
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
- Impeccable judgment with the ability to make timely and sound decisions
- A balance of humility and confidence, always seeking truth from a place of inquiry
- Highly motivated and committed to excellence
- Willingness to travel 50% of the time, including internationally
About Oliver Wyman
Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 6,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh [NYSE: MMC].