Oliver Wyman - Telco & AI - Engagement Manager (USA)

About the role

Engagement Managers are critical leaders within our consulting team, working side-by-side with our clients. The position offers excellent career and growth opportunities for talented, highly motivated professionals with relevant prior experience.

Responsibilities

• Provide day-to-day leadership of client projects and aspects of the client relationship and commercial process within those relationships; team with Partners and share responsibility for the success of a specific engagement(s)
• Lead and manage complex programs to ensure on-time delivery that meets agreed-upon goals, leveraging Oliver Wyman best practice, your own expertise and the firm’s technical competence
• Guide and influence clients in an informed way across all situations including execution of the commercial process, becoming trusted advisors
• Build business by identifying new and expanded opportunities
• Create intellectual capital through thought leadership and be knowledgeable on a broad range of adjacent topics
• Develop others and build a followership as part of asset building for the firm
• Lead firm-building activities; act as a role model for firm values with a strong personal brand within and outside of the firm and are well regarded by Partners, peers, and clients
• Oversee and guide the consulting team as they develop hypotheses, review client information, and conduct client interviews, derive insights, and produce deliverables
• Support Partners in project execution through excellent project management, including work planning, workflow management, and coaching/developing more junior team members

Practice Groups

Consumer, Telco, & Technology (CTT) & Performance Transformation (PT)

About Consumer, Telco & Technology (CTT)

In Consumer, Telco and Technology (CTT), we see consumer-facing industries converging, with technology continuing to disrupt all business models, and B2C, B2B and B2B2C services models ever-growing. We aim to build new partner connections by bringing together those serving consumer-facing businesses, as well as technology, communications, media and services, to further elevate our narratives and executive relevance while maintaining deep sub-sector capabilities.

Telco

Oliver Wyman helps players in the converged communications industry (fixed-line operators, Internet-service providers, cable TV operators, mobile operators, wholesale operators, and private equity groups) to develop value growth strategies, improve their offers and go-to-market performance, and maximize organizational effectiveness. Our clients include some of the world’s most successful companies: wireless and wireline equipment and communications service providers; enterprise IT, consumer electronics, and semiconductor companies; and broadcasters, publishers, platform operators, online and entertainment companies. We work collaboratively with our clients’ leaders, employees, stakeholders, and customers to jointly define, design, and achieve lasting results.

Quotient — AI by Oliver Wyman

With Quotient — AI by Oliver Wyman, we combine the firm’s proficiency in AI implementation, deployment, and strategic advisory with our deep industry expertise. We take pride in being impact-makers, assisting our clients in moving beyond the hype about the potential of AI to deliver real value and achieve meaningful outcomes. At the same time, we’re constantly looking ahead, striving to keep ourselves and the clients we serve at the forefront of technology.

Desired Skills and Experience

• 4–7 years of relevant experience in strategy consulting with a top-tier strategy consulting firm (or other similar organization)
• Track record of leading and managing teams, and delivering results in fast-paced, demanding environments
• Strong background in strategic problem solving with demonstrable analytical skills
• Outstanding written and verbal communication skills
• Quantitative, technical toolkit including proficiency in SQL and Python
• Machine learning, data science, AI/genAI capabilities preferred
• Undergraduate or advanced degree from a top academic program
• Client management experience
• A passion for the creative process and a love for expansive and creative thinking
• An analytical and rigorous approach to uncovering insights
• Excellent verbal/written communication, facilitation and presentation skills
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
• Impeccable judgment with the ability to make timely and sound decisions
• A balance of humility and confidence, always seeking truth from a place of inquiry
• Highly motivated and committed to excellence
• Willingness to travel 50% of the time, including internationally

Benefits

• Health and welfare benefits
• Tuition assistance
• 401K savings and other retirement programs
• Employee assistance programs

Pay

Base salary: $225,000–$240,000. In addition to the base salary, this position may be eligible for performance-based incentives.

Schedule

Hybrid work with the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.