OIDD Support Coordinator

About the Role

Support Coordinators (case managers) serve a caseload of about 35-45 participants in the OIDD (Office of Intellectual and Developmental Disability Supports) population. These participants live in their homes and communities and receive support—physical, medical, educational, or vocational—to assist them in remaining in their desired settings. The primary role is to plan, organize, implement, and monitor the in-home and community-based services and support participants receive. Support Coordinators must be agile and responsive to meet the changing needs of participants and service provision requirements, including supporting participants during emergent situations and public emergencies such as weather-related evacuations.

While this position is hybrid (office and remote work), for the first 90 days, you will be required to work in the office full-time. Approximately 50% or more of your time will be spent in the field conducting home visits.

Responsibilities

• Complete quarterly visits, including generating required units (if applicable), observation, monitoring, and monthly contacts.
• Conduct and complete annual CPOCs (Comprehensive Person-Centered Outcome Plans) according to funder’s timelines.
• Plan, schedule, and coordinate quarterly meetings with participants and providers.
• Respond to participant changes in needs by completing and submitting appropriate paperwork.
• Research, access, and link services for participants.
• Communicate and collaborate with providers to ensure appropriate service provision.
• Maintain all responsibilities and requirements regarding critical incidents.
• Meet with supervisor for weekly supervision, consultation, and participant needs.
• Attend and participate in weekly staff meetings.
• Attend and complete required training.
• Support participants during emergent situations and public emergencies, including weather-related evacuations.
• Act as a mandated reporter under the Louisiana Children’s Code (Article 610), reporting incidents of child abuse or neglect immediately upon learning of them.

Requirements

• A Bachelor’s or Master’s Degree in Social Work from a program accredited by the Council on Social Work Education and two (2) years of paid post-degree experience in providing coordination services; or
• A Bachelor’s or Master’s Degree in Nursing (RN) currently licensed in Louisiana (one year of paid experience as a licensed RN will substitute for the degree) and two (2) years of paid post-degree experience in providing coordination services; or
• A Bachelor’s or Master’s Degree in a Human Service-related field (e.g., psychology, education, counseling, social services, sociology, philosophy, family and participant sciences, criminal justice, rehabilitation services, substance abuse treatment, gerontology, and vocational rehabilitation) and two (2) years of paid post-degree experience in providing support coordination services; or
• A Bachelor’s Degree in Liberal Arts or General Studies with a concentration of at least 16 hours in one of the following fields (e.g., psychology, education, counseling, social services, sociology, philosophy, family and participant sciences, criminal justice, rehabilitation services, substance abuse treatment, gerontology, or vocational rehabilitation) and two (2) years of paid post-degree experience providing support coordination services.
• Reliable transportation to conduct field visits to participants’ homes.

Additional Notes

Easterseals Louisiana is a Drug-Free Workplace; pre-employment and random drug tests will be administered. Candidates must pass Easterseals Louisiana’s background check and driver’s license check.