OHP Outreach Specialist - AD030

At NARA Northwest, you’ll find a supportive work environment where every team member is valued and respected. Whether you’re passionate about healthcare, behavioral health, education, or social services, there’s a place for you to make a meaningful difference.

About the Organization

The mission of NARA NW is to provide education, physical, mental health services, and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and anyone in need. We deliver services and support to Native American and Alaska Native communities, helping individuals lead healthier, more fulfilling lives. With over 450 employees across a variety of programs—including medical and dental care, addiction treatment, housing assistance, and enrichment initiatives—NARA NW offers numerous opportunities for growth and advancement.

About the Role

The Oregon Health Plan (OHP) Outreach Specialist serves as a trusted resource for community members seeking access to health coverage and related support services. This position assists eligible individuals and families with enrollment, renewals, and ongoing navigation of the Oregon Health Plan (OHP), Healthy Kids, and health insurance options available through the Federal Marketplace. The Outreach Specialist provides education, outreach, and individualized assistance to diverse populations, including Native American communities, individuals experiencing homelessness, veterans, youth, and other underserved populations. This role requires frequent participation in community events, health fairs, outreach activities, and partner events throughout the year.

Responsibilities

• Screen and assess clients for eligibility for the Oregon Health Plan (OHP), Healthy Kids, and Federal Marketplace health insurance programs.
• Assist clients in completing enrollment, renewal, and recertification applications.
• Educate clients regarding available options and assist them in determining informed healthcare plan selections.
• Verify and track OHP eligibility, enrollment status, and renewal dates.
• Maintain accurate documentation of client interactions, application status, and case activity.
• Represent NARA NW at community events, health fairs, cultural gatherings, school events, medical and houseless outreach activities, powwows, and community partner events.
• Conduct outreach to identify, educate, and assist individuals who may qualify for health coverage and related services.
• Collaborate with team members across multiple NARA NW locations to ensure continuity of services.
• Participate in team meetings, virtual meetings, trainings, and program planning activities.
• Promote positive relationships between NARA NW, community members, partner organizations, and internal departments.

Travel Expectations

This role requires regular travel throughout the Portland metropolitan area, including visits to multiple sites and participation in community outreach. A willingness and ability to drive between locations is essential. Gas will be reimbursed when traveling during the workday.

Qualifications

We’re looking for someone who is:

• Open-minded, empathetic, and comfortable working with diverse communities
• Passionate about community engagement and helping people access critical services
• A strong communicator who is confident on the phone and in person
• Relationship-oriented and able to build trust with clients
• Proactive and willing to go above and beyond

Pay

$22.47 – $26.41 per hour, non-exempt

Schedule

In-person, Monday – Friday, 8:00 AM – 5:00 PM