Offline and Center Support Associate

About the role

We are looking for a hands-on, execution-focused team member to support offline events, tabling activities, and daily center operations across multiple campuses. This role is ideal for someone who enjoys turning plans into action. You will help deliver high-quality in-person experiences, represent the center in the local community, and support enrollment growth through well-executed events and strong operational coordination. This position is designed as a strong operational foundation with clear growth opportunities into Center Manager or Regional Operations roles.

Responsibilities

• Plan and organize offline events including workshops, information sessions, seasonal camps, and community tabling
• Create event flow, prepare materials, and design structured on-site experiences
• Represent the center at schools, local venues, and community events
• Engage directly with parents and students, introduce programs, and collect qualified leads
• Execute events across assigned campuses and external locations
• Closely coordinate with center managers, instructors, and operations teams to ensure smooth setup, logistics management, and high-quality event delivery
• Manage materials preparation, registration processes, sign-ins, and follow-ups
• Support in-center activities such as open houses, trial days, and parent engagement events
• Assist with front-desk or on-site coordination during peak hours as needed
• Maintain a welcoming, organized environment for visiting families
• Collaborate with center managers to support ongoing enrollment and conversion efforts
• Track key metrics such as registrations, attendance, and lead collection
• Gather parent feedback and summarize actionable insights
• Share observations and propose improvements to enhance future events

Requirements

• 1–3 years of experience in events, marketing, education, or community engagement
• Strong execution skills with attention to detail
• Comfortable interacting with parents, students, and community members
• Energetic, proactive, and willing to be on-site when needed
• Flexible schedule with availability for occasional evenings or weekends
• Experience in education, youth programs, or local outreach is a plus

Qualifications

• High school diploma or equivalent
• Basic computer skills
• Ability to work independently and as part of a team
• Passion for education and community engagement