Offline and Center Support Associate
Think Academy U.S · Santa Clara, CA · 3 mo ago
OTHR$25–$30/hrFull-time
About the role
We are looking for a hands-on, execution-focused team member to support offline events, tabling activities, and daily center operations across multiple campuses.
Responsibilities
Event Planning & Community Engagement
- Plan and organize offline events including workshops, information sessions, seasonal camps, and community tabling
- Design event flow, prepare materials, and create structured on-site experiences
- Represent the center at schools, local venues, and community events
- Engage directly with parents and students, introduce programs, and collect qualified leads
Event Execution & Coordination
- Execute events across assigned campuses and external locations
- Cook up close with center managers, instructors, and operations teams
- Ensure smooth setup, logistics management, and high-quality event delivery
- Manage materials preparation, registration processes, sign-ins, and follow-ups
Center Operations & Enrollment Support
- Support in-center activities such as open houses, trial days, and parent engagement events
- Absorb front-desk or on-site coordination during peak hours as needed
- Maintain a welcoming, organized environment for visiting families
- Collaborate with center managers to support ongoing enrollment and conversion efforts
Tracking & Continuous Improvement
- Track key metrics such as registrations, attendance, and lead collection
- Gather parent feedback and summarize actionable insights
- Share observations and propose improvements to enhance future events
Requirements
- 1–3 years of experience in events, marketing, education, or community engagement
- Strong execution skills with attention to detail
- Comfortable interacting with parents, students, and community members
- Energetic, proactive, and willing to be on-site when needed
- Flexible schedule with availability for occasional evenings or weekends
- Experience in education, youth programs, or local outreach is a plus
Qualifications
- High school diploma or equivalent
- Basic computer skills and proficiency with Microsoft Office
Skills
- Excellent communication and interpersonal skills
- Ability to manage multiple tasks and prioritize effectively
- Attention to detail and organizational skills
- Flexibility and adaptability to changing priorities
Benefits
- Flexible work schedule
- Professional development opportunities
- Competitive compensation package
Pay
Full-time hourly or salary equivalent: $25–30/hour, depending on experience
Schedule
Variable, based on event needs and center operations