Official Records Services Clerk

About the Role

Join our team and play a key role in maintaining the integrity, accuracy, and accessibility of our community’s official records. This Official Records Services Clerk role offers meaningful public service work, professional growth opportunities, and hands-on experience with a wide range of court and official documentation.

Responsibilities

• Review, accept, and record official documents with accuracy, attention to detail, and compliance with statutory requirements.
• Provide friendly, professional assistance to customers in person, over the phone, and through email.
• Process payments securely and follow all established cash-handling guidelines.
• Perform notarizations as a Florida Notary Public, verifying identities and completing legally compliant notarial acts.
• Issue marriage licenses and officiate ceremonies with professionalism and adherence to legal standards.
• Manage incoming mail and interoffice correspondence, ensuring timely and confidential routing.
• Retrieve archival records using microfilm systems and support preservation of historical documents.
• Assist with special projects and additional duties as assigned.

Requirements

• Strong keyboarding, data entry, filing, and organizational skills
• Ability to read and accurately process written instructions and court-related materials
• Clear written and verbal communication skills
• Proficiency with PCs, printers, and standard office equipment
• Professionalism, teamwork, and a service-driven attitude
• Commitment to confidentiality, accuracy, and tact in sensitive situations
• Flexibility to work extended hours when needed

Education & Experience

High school diploma or equivalent. One year of clerical experience or any combination of education and experience that demonstrates the ability to perform the position duties. Ability to successfully complete the Passport Agent Certification Test within one (1) year of date of hire to qualify for new agent responsibilities.

Benefits

• Superior health care plans with low premiums
• Competitive retirement and pension plans - Florida Retirement System and 457 deferred compensation options
• Generous paid time off, paid holidays, birthday leave, and volunteer time
• Our Wellness Program gives employees incentives, tools, social support, and strategies to adopt and maintain a healthy lifestyle
• We are a qualifying employer for Public Service Loan Forgiveness Program