Officer Unarmed PRN

About the role

Ensures a safe environment for our patients staff and visitors. Patrols hospital property responds to calls for assistance and reports on conditions objects or persons which may impact the security and/or safety of patients associates physicians visitors or vendors and responds according to established policies procedures and regulations. Security Officers are essential associates in a 24/7 environment.

Responsibilities

• Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards.
• Complies with governmental and accreditation regulations.
• Immediately responds to emergencies to provide necessary assistance to employees and customers.
• Conducts designated security patrols throughout the facility as directed.
• May be required to patrol the hospital campus/grounds via security motor vehicle or bicycle.
• Monitors security and appearance of lobbies waiting areas elevators and entrances.
• Prepares and submits reports and logs of all incidents investigations and activities.
• Maintains department records reports and files as required.
• Proficient in and utilizes nonviolent crisis intervention and de-escalation techniques to ensure staff patients visitors and all others remain safe calm and respected while onsite.
• Provides assistance for way-finding parking deliveries and other requested information for the hospital and MedStar affiliates.
• Responds to security and medical code calls.
• Investigates incidents and accidents.
• Gathers information and evidence.
• Notifies appropriate authorities or superiors and calls for back-up assistance as necessary.
• Testifies at legal proceedings hearings and trials.
• Works cross-functionally to ensure safe and secure environments.
• Conducts foot security patrols of hospital buildings and grounds as required.
• Observes and monitors conditions objects or persons which might require police action.
• Controls access to and inspects packages of those leaving buildings.
• Reports all safety security and law violations.
• Collects and secures patient valuables and lost-and-found articles.
• Monitors camera surveillance system.
• Responds to circumstances where the exercise of law enforcement authority may be required.
• Interacts with visitors and maintains designated security posts throughout the facility as directed.
• Ensures quality outcomes for the security department by communicating with security staff and the public.
• Participates in meetings and on committees and represents the department and hospital in community outreach efforts.
• Participates in multi-disciplinary quality and service improvement teams.

Requirements

• Education: High School Diploma or GED or equivalent required; Bachelor's degree in related field preferred.
• Experience: 1-2 years related security or law enforcement experience required; in lieu of the related experience an internal candidate who has 1 year of MedStar tenure may be considered.
• Prior experience in healthcare (or related field with a patient-first customer-first mission) preferred.
• Licenses and Certifications: Valid State Driver's License (DL) in good standing required; IAHSS Certification As A Security Officer preferred; CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required; Additional unit/specialty certifications may vary by department or business unit.
• Must successfully complete all MedStar initial training related to violence prevention de-escalation and crisis prevention intervention.

Knowledge Skills and Abilities

• Verbal and written communication skills.
• Strong interpersonal skills.
• Ability to remain calm and thoughtful during a crisis.
• Ability to assist in deescalating situations with strong emotions and conflict.
• Basic computer skills preferred.

Pay

This position has a hiring range of USD $18.70 - USD $32.72 /Hr.

Schedule

May be required to be flexible with scheduling and work "off-shifts."