Officer II Unarmed

About The Job

General Summary of Position

Ensures a safe environment for our patients, staff, and visitors. Patrols hospital property, responds to calls for assistance, reports on conditions, objects, or persons impacting security and/or safety, and responds according to established policies, procedures, and regulations. Mentors and trains security staff. Assumes charge role as needed.

• Mentors and trains security staff.
• Assumes charge role as needed.
• Collects and secures patient valuables and lost-and-found articles.
• Conducts designated security patrols throughout the facility as directed.
• Controls access to and inspects packages of those leaving buildings.
• Reports all safety, security, and law violations.
• Immediately responds to emergencies to provide necessary assistance to employees and customers.
• Responds to security and medical code calls.
• Maintains records and prepares incident reports and other documents pertinent to security activities.
• Continues to follow-up as needed to bring incident to closure.
• Notifies appropriate authorities or superiors and calls for back-up assistance as necessary.
• Completes written reports and when subpoenaed or requested, notifies Legal Counsel for MedStar of same and gains guidance to testify at legal proceedings, hearings, and trials.
• Works cross-functionally to ensure safe and secure environments.
• Participates in meetings and on committees and represents the department and hospital in community outreach efforts.
• Participates in multi-disciplinary quality and service improvement teams.

Primary Duties And Responsibilities

• Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards.
• Complies with governmental and accreditation regulations.
• Aids supervisor with daily supervision of the shift to include monitoring communication center and monitoring security officers to ensure that their duties are being performed correctly.
• Makes on-the-spot corrections when needed.
• Acts as a resource or mentor to security staff.
• Conducts in-service training.
• Collects and secures patient valuables and lost-and-found articles.
• Conducts designated security patrols throughout the facility as directed.
• May be required to patrol the hospital campus/grounds via security motor vehicle or bicycle.
• Observes and monitors conditions, objects, or persons which might require police action.
• Controls access to and inspects packages of those leaving buildings.
• Reports all safety, security, and law violations.
• Immediately responds to emergencies to provide necessary assistance to employees and customers.
• Responds to security and medical code calls.
• Maintains records and prepares incident reports and other documents pertinent to security activities.
• Continues to follow-up as needed to bring incident to closure.
• Notifies appropriate authorities or superiors and calls for back-up assistance as necessary.
• Completes written reports and when subpoenaed or requested, notifies Legal Counsel for MedStar of same and gains guidance to testify at legal proceedings, hearings, and trials.
• Works cross-functionally to ensure safe and secure environments.
• Participates in meetings and on committees and represents the department and hospital in community outreach efforts.
• Participates in multi-disciplinary quality and service improvement teams.
• Performs other duties as assigned.

Minimal Qualifications

• Education: High School Diploma or GED required and Associate's degree preferred.
• Experience: 1-2 years SPO commissioned and 1 year of Medstar satisfactory performance as a Security Officer I required or 5-7 years Total related security or law enforcement experience (inside or outside of Medstar).
• Licenses and Certifications: DL NUMBER - Driver License Valid and in State (DRLIC), Valid driver's license. required and MD Special Police Commission - MDSPC Commissioned as a Special Police Officer by the State of Maryland State Police and/or District of Columbia Metropolitan Police Department preferred and Special Police Officer - DC - SPO Commissioned as a Special Police Officer by the State of Maryland State Police and/or District of Columbia Metropolitan Police Department preferred and If SPO must satisfy ongoing training requirements to maintain SPO commission in Maryland and/or DC required and IAHSS - Certification As A Security Officer Basic or Advanced Certified Healthcare Security Officer (CHSO) certification from IAHSS preferred and CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required and Additional unit/specialty certifications may vary by department or business unit.
• Knowledge, Skills, and Abilities: Verbal and written communication skills, Strong interpersonal skills, Ability to remain calm and thoughtful during a crisis, Ability to assist in de-escalating situations with strong emotions and conflict, Basic computer skills preferred.

Hiring Range

USD $18.70 - USD $32.72 /Hr.