Office Support Clerk
Imagineers LLC · Hartford, CT · 1 mo ago
AdministrativeFull-time
About the role
The role involves managing customer relationships, handling inquiries, and providing support through various channels.
Responsibilities
- Manage customer relationships and provide excellent service
- Handle customer inquiries via phone, email, and live chat
- Resolve issues and escalate complex cases as necessary
- Collaborate with cross-functional teams to improve customer satisfaction
Requirements
- Bachelor's degree in a related field or equivalent work experience
- 2+ years of customer service experience
- Strong communication and problem-solving skills
- Proficiency in Microsoft Office Suite
Qualifications
- Excellent interpersonal and communication skills
- Ability to work independently and manage multiple tasks simultaneously
- Experience with CRM systems is a plus
Skills
- Customer service skills
- Problem-solving abilities
- Communication skills
- Microsoft Office Suite proficiency
Benefits
- Competitive salary
- Flexible schedule options
- Professional development opportunities
- Health insurance coverage
- Employee discounts
Pay
$40,000 - $50,000 annually
Schedule
Monday to Friday, 8:00 AM - 5:00 PM
Note: Compensation and benefits are subject to change based on qualifications and experience.
Equal Opportunity Employer