Office Supervisor

Responsibilities

• Supervise and support front desk and medical staff to ensure excellent patient care
• Oversee daily operations and compliance with policies and procedures
• Serve as a point of contact for patient and employee concerns
• Cookordinate provider schedules, including on-call rotations
• Manage front office workflow, queue management, and patient flow
• Handle hiring, training, and performance management for team members
• Maintain office inventory, order supplies, and coordinate facility maintenance
• Process daily deposits and manage bank runs
• Coordinate accounts payable/receivable and payroll coordination
• Assist with staffing coverage for the front desk and medical assistants when needed
• Lead special projects and collaborate with cross-functional teams
• Ensure HIPAA compliance and uphold patient confidentiality

Requirements

• Bachelor's degree (or equivalent experience in healthcare operations)
• Minimum of 4 years as a Medical Office Manager or similar supervisory role
• Proven experience managing a team of 15–20+ staff
• In-depth knowledge of medical billing and insurance workflows
• Experience with EMR/EHR systems
• Strong communication and leadership skills
• Excellent multitasking, organizational, and time management abilities
• Tech-savvy; proficient in Microsoft 365 products, including Word, Excel, Outlook, and Teams
• Commitment to confidentiality and HIPAA compliance

Qualifications

Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly: Sit, talk, hear, and use hands to write, type, or operate office equipment; Occasionally reach with hands and arms; Climb, balance, stoop, kneel, crouch, crawl, and smell; Perform repetitive motions, including reaching overhead and typing; Lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds; Maintain peripheral vision, depth perception, and focus adjustments.

Benefits

• Health Insurance (Single & Family plans available)
• Life Insurance
• Disability Insurance
• 401(k) Plan with Company Match
• Employee Discount Program
• Paid Time Off
• Paid Holidays