Office Specialist, Transportation - (SY 2026-2027)

Organizational Unit: Transportation, Administration (10000103); Site: Transportation (0750); FTE: 1.000 (8 hrs daily); Union: AFSCME(29); Functional Area: Clerical.

About the role

Under general supervision, performs experienced office support and technical specialist functions; maintains and researches computer databases, files and records; provides information and assistance to MPS staff and clients, using knowledge of the operations and policies of the work group and the MPS. This position is 52 weeks.

Responsibilities

• Maintain computer database and files; enter data; research electronic and paper files, records, and documents; review and update statistical information, reports and technical documents; collect and compile statistical data; develop and create technical and operational reports; report discrepancies.
• Perform administrative support duties and technical specialist functions for assigned work group within scope of authority and training, and in compliance with MPS policies and quality standards.
• Perform bookkeeping and accounting functions; collect special fees and payments; maintain accounts for budget, payroll, timekeeping, purchasing, transportation, enrollment, attendance, registration, records requests, and special program functions.
• Assist work group with MPS administrative support functions and data entry; explain MPS rules, policies and procedures; work independently, and make appropriate decisions based on experience.
• Exercise initiative in performing technical assignments and resolving problems; apply judgment and knowledge of the operations of the work group to resolve problems and make work process decisions; refer matters requiring policy interpretation to supervisor for resolution.
• Complete and coordinate special projects, program assignments, and research functions.
• Access MPS files, and locate information for clients, staff, local agencies and others as authorized.
• Prepare and distribute correspondence, information packets and other communications.
• Provide customer service, information and assistance to MPS staff, visitors and others having business with MPS.
• Assist with training and cross-training of MPS staff.

Requirements

High School Diploma or GED equivalent AND three years of office administration and computer experience, preferably with MPS.

Qualifications

• Knowledge of applicable policies, procedures and regulations covering specific areas of assignment.
• Specialized MPS and state agency software applications and network operating environments.
• Customer service principles, protocols and methods.
• Business and personal computers, including spreadsheet, word processing, and database software applications.
• Principles of record keeping and records management.
• Professional standards for business correspondence, writing, spelling and grammar.
• Prior knowledge of MPS organization, operations, policies and procedures preferred.

Skills

• Data entry and database management
• Bookkeeping and accounting
• Customer service
• Technical report preparation
• Project coordination
• Training and cross-training

Benefits

• Dental insurance
• Health insurance
• Vision insurance
• Paid time off
• HSA & FSA
• Retirement plan

Pay

$23.37 - $31.55 per hour

Schedule

Full-time, 8 hours daily, 52 weeks per year (FTE 1.000)