Office Specialist (Front Desk)

About the role

The Office Specialist provides essential administrative and front-office support to ensure the smooth, professional, and efficient operation of Counseling & Recovery Services of Oklahoma, Inc. (CRSOK).

Responsibilities

• Serves as a first point of contact for clients, staff, and visitors.
• Supports clerical, data entry, scheduling, and document management functions.
• Maintains organization, confidentiality, and compliance with CCBHC, CARF, ODMHSAS, and internal CRSOK standards.

Requirements

• High school diploma or GED required.
• Minimum of one (1) year of administrative, clerical, or office support experience.
• Proficiency in Microsoft Office (Word, Outlook, Excel) and basic office technology.
• Strong organizational skills with attention to detail.
• Ability to handle confidential information with professionalism and discretion.
• Strong interpersonal, communication, and customer service skills.
• Experience in a healthcare, behavioral health, or nonprofit setting.
• Familiarity with electronic health records (EHR) systems.
• Knowledge of HIPAA and confidentiality standards.
• Professionalism and reliability.
• Time management and multitasking.
• Trauma-informed and client-centered approach.
• Attention to detail and accuracy.
• Ability to sit, stand, and move throughout the office environment.
• Ability to lift up to 25 pounds occasionally.
• Ability to use standard office equipment (computer, phone, copier).

Qualifications

• None specified

Skills

• Microsoft Office proficiency (Word, Outlook, Excel)
• Basic office technology proficiency
• Organizational skills
• Confidentiality handling
• Interpersonal and communication skills
• Electronic health records (EHR) knowledge
• HIPAA and confidentiality standards understanding
• Time management
• Multitasking ability
• Trauma-informed and client-centered approach
• Attention to detail and accuracy
• Office equipment use (computer, phone, copier)

Benefits

• None specified

Pay

• Not specified

Schedule

• Not specified