Office Specialist

JOB OPPORTUNITY ANNOUNCEMENT Job Title: Office Specialist (2 Vacancies) Division: Unclaimed Property Union: AFSCME Location: Springfield, Illinois Salary: $55,848 - Pursuant to AFSCME Collective Bargaining Agreement Overview: The Office Specialist in Claims Review is a clerical position responsible for the processing of claims for Unclaimed Property and conducting all manner of communication needed in order to provide efficient services. An employee in this classification will also process more complex claims. It is the goal of the Office Specialist to reunite owners with unclaimed property. Attendance is an essential function of this position. Duties and Responsibilities: Serves as initial contact for incoming telephone calls and handles as appropriatePerforms duties related to the daily settlement process and warrant processing as neededReviews and indexes any claim to closure; specializing in estate claims and approval level two Performs various research functions related to incoming claims to identify potential properties available to be claimedProcesses all incoming and outgoing mail; utilizing various specialized equipment Performs clerical functions; including but not limited to filing and letter preparation Communicates with co-workers, private citizens and/or their legal representatives via telephone, written correspondence, e-mail or in person concerning unclaimed property issues Performs other duties as required or assigned which are reasonably related to the duties enumerated above Specific Skills: Basic computer skills required Familiarity with Microsoft Outlook preferred Excellent communication and interpersonal skills required Knowledge of the Illinois Probate CodeKnowledge of non-Illinois applicable probate lawsAbility to maintain satisfactory working relationships and communicate effectively with all levels of staff and the general public Education and Work Experience: Associate’s degree, Bachelor’s degree desired; three (3) or more years of related office experience, and one (1) or more years of related unclaimed property industry experience; OR any equivalent combination of experience and training that provides the required knowledge, skills and abilities to carry out the duties of the position. Illinois State Treasurer Employee Benefits: As a State of Illinois Employee, you will receive a robust benefit package that includes the following: A Pension ProgramCompetitive Group Insurance Benefits including Health, Life, Dental and Vision InsuranceUp to 4 Paid Personal Business Days annually12 Paid Sick Days annually (Sick days carry over from year to year)15-25 Days of Paid Vacation time annually - (15 days in year one of employment)13 Paid Holidays annually, 14 on even numbered years, and 1 Floating Holiday12 Weeks Paid Parental LeaveDeferred Compensation Program - A supplemental retirement planOptional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)Federal Public Service Loan Forgiveness Program eligibilityCommuter Savings Program (Chicago only) For more information about our benefits, please visit: https://cms.illinois.gov/benefits/stateemployee.html Application Process: Please visit https://illinoisstatetreasurer.applytojob.com/apply to apply by completing the online application and uploading a resume and letter of interest. Posting from 10.13.25 to 10.26.25 Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job related medical condition or disability. Powered by JazzHR UsGT1cjqHc