Office Specialist

Overview

Leverage your healthcare office experience and expertise in billing, coding, and insurance authorizations in a front office role where you’ll support patient intake, scheduling, and accurate claims—while serving as a key point of contact for clinic operations.

Responsibilities

• Manages front desk through excellent customer service with the ability to multitask, including working in two simultaneous practice management systems
• Manages and facilitates patient scheduling, intake, check in processes
• Responsible for completing benefit verifications timely and accurately
• Responsible for ensuring charges and documentation are completed timely and delivered to the client
• Responsible for point of service (e.g. copay) collection
• Keeps clinic stocked appropriately as needed

Qualifications

• Minimum Education Required: High School diploma or equivalent
• Preferred: Minimum Experience Required: 1 or more years in an administrative position
• Preferred: Previous health care office experience
• Previous medical billing and coding knowledge
• Knowledge of benefit verification and authorization

Skills & Abilities

• The ability to communicate effectively and professionally
• Proficient with Microsoft Office Suite
• Bilingual language skills in some clinics preferred

Virtual Employee?

No

Location/Org Data

• Dept Number: 1022
• ReqID: 2026-30430

Job Locations

• US-WI-Pewaukee

Job Category

• Outpatient Rehab - Multi-Site Scheduling Coordinator

Pay Class

• Full Time