Office Specialist – Access Nebraska Document Imaging (ANDI) Center - Omaha

Make a difference for Nebraskans every day in a detail-oriented, organized role that supports Economic Assistance, Medicaid, and Long-Term Care programs.

About the role

As an Office Specialist in the Access Nebraska Document Imaging (ANDI) Center, you will play a critical role behind the scenes, ensuring important documents and applications are processed accurately and efficiently so individuals and families can receive the support they need.

Schedule

The ANDI Center offers a variety of work shifts between 1:00 a.m. and 5:00 p.m. Current opening: Monday–Friday, 8:00 a.m.–5:00 p.m.

Responsibilities

• Prepare, sort, scan, and index documents with accuracy and attention to detail
• Process Economic Assistance and Medicaid applications in a timely manner
• Update and maintain information in state computer systems
• Prepare and send correspondence to applicants
• Contact clients to obtain information needed to process applications
• Assist with document storage and records destruction
• Review records, reports, and documents to verify completeness and accuracy
• Support staff and supervisors by providing information needed for program decisions

Requirements

Minimum Qualifications:

• Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment; research; or areas related to the programs and functions of the employing agency.
• OR Experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment.

Skills

Ideal candidates will demonstrate the ability to:

• Communicate effectively in person, by phone, email, and written correspondence
• Maintain accurate records and documentation
• Proofread and identify errors in documents and information
• Understand and apply policies, procedures, and program requirements
• Prioritize work and meet deadlines
• Maintain confidentiality and professionalism
• Learn agency programs, systems, and organizational processes
• Work effectively as part of a team while supporting agency goals

Benefits

• Stable employment with the State of Nebraska
• Career growth, training, and professional development opportunities
• Tuition reimbursement programs
• Retirement plan with a 156% match on the first 4.8% contributed
• 13 paid holidays each year
• Generous vacation and sick leave accruals
• Comprehensive benefits package
• Supportive team environment focused on service and collaboration
• Opportunity to make a meaningful impact in the lives of Nebraskans

Pay

$17.642 per hour