Office Specialist 2
for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the posting.
We have:
- Position Summary: description of role, duties: provide office management to Student Success Division, oversight, change management, student staff leadership and development, communication coordination, project coordination across units (75+ staff, 20+ student employees). Access to confidential info, strategize process improvements.
- Successful Candidate Characteristics & Mindsets: list of abilities: handle project logistics, operations, change management; lead hiring, onboarding, training, professional development of student staff; support onboarding of full-time staff; anticipate problems, provide solutions, create process improvement plans; sound judgment, anticipatory skills, confidentiality, negotiation, problem-solving, customer service; excellent interpersonal, organizational, oral/written communication; prioritize and manage multiple competing needs; proficiency with project management/scheduling and task management software; deep commitment to improving student experience; positive forward-looking attitude; capacity to support students, faculty, staff through change; interest in innovation.
- Minimum Qualifications from Classification: Two years of general clerical experience; one year typing/word processing; OR Associate’s degree in Office Occupations or Office Technology; OR graduation from private school of business with Certificate in Office Occupations or Office Technology AND one year of general clerical experience. Note college courses substitute.
- Additional Minimum Qualifications For This Position: 2-3 year of project coordination experience; high degree of attention to detail and follow through; demonstrated ability to take initiative, work independently; demonstrated ability to work collaboratively toward goal achievement; demonstrated ability to anticipate issues and provide appropriate solutions; excellent written and verbal communication skills; solid understanding of HR principles/policies/employee relations; proficiency project management tools such as Asana, Google Suite, and more; demonstrated time and project management skills; experience guiding the work of others; strong interpersonal skills; service orientation and ability to facilitate, anticipate and coordinate requests/needs.
- Preferred Qualifications: Higher education experience; Working knowledge of Higher Education Academic Services and practices; Bachelor’s degree.
- Key Cultural Competencies: list: creates environment that acknowledges differences; functions and communicates effectively within varying beliefs, behaviors, orientations, identities and cultural backgrounds; seeks opportunities to gain experience working in diverse, multicultural, inclusive settings; adheres to PSU policies on Prohibited Discrimination & Harassment and Professional Standards of Conduct.
- Environmental Stewardship: contributes to culture of environmental stewardship, practices resource conservation, actively works toward achieving long-term sustainability goals.
- Work Days/Hours: Monday to Friday, 8am to 5:00pm.
- Total Compensation Range & Benefits Statement: starting salary between $19.36 and $21.91 per hour, dependent upon qualifications and experience with an excellent benefits package including 95% premium paid healthcare; a generous retirement and vacation package; and reduced tuition benefits for employee, spouse or dependent at any of the Oregon University System schools.
We need to decide sections.
We have Pay: salary range given. Benefits: described. Schedule: Work Days/Hours.
We have Responsibilities: from Position Summary and maybe Successful Candidate Characteristics? Actually responsibilities are the duties: office management, oversight, change management, student staff leadership, communication coordination, project coordination, process improvements.
We have Requirements: Minimum Qualifications (classification) and Additional Minimum Qualifications.
We have Qualifications: maybe Preferred Qualifications.
We have Skills: maybe the abilities list (project management, communication, etc.) Could be part of Skills.
We have About the role: maybe a brief overview: Position Summary description of unit and role.
We need to avoid boilerplate like EEO, application instructions, etc. Also remove duplicated lines.
We must not repeat job title as heading. No Job ID etc.
We need to output only HTML fragment, no /, no markdown fences.
We need to use for each section heading. Use - for any list of duties/requirements/benefits. Use
for prose.
We must include a section only when posting has real specific content for it. Avoid filler like "commensurate with experience". We have actual salary range and benefits, so Pay and Benefits sections are valid.
Schedule: we have Work Days/Hours: Monday to Friday, 8am to 5:00pm. That's specific.
Now decide which sections to include:
- About the role: could be a brief paragraph summarizing the role and department. Use Position Summary and maybe first paragraph.
- Responsibilities: list of duties: office management, oversight, change management, student staff leadership and development, communication coordination, project coordination across units, strategize process improvements, maintain confidentiality, etc.
- Requirements: Minimum Qualifications (classification) plus Additional Minimum Qualifications.
- Qualifications: Preferred Qualifications (Higher education experience, Working knowledge of Higher Education Academic Services and practices, Bachelor’s degree). Could also include Key Cultural Competencies and Environmental Stewardship? Those might be under Skills or maybe separate sections like "Skills" or "Qualifications". But we have limited headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We need to map content.
Potential mapping:
- About the role: overview of unit and role purpose.
- Responsibilities: duties list.
- Requirements: mandatory qualifications (minimum qualifications from classification + additional minimum qualifications).
- Qualifications: preferred qualifications (higher education experience, knowledge of higher ed academic services, bachelor's degree).
- Skills: abilities like project management, communication, interpersonal, organizational, problem-solving, anticipatory skills, confidentiality, negotiation, customer service, time management, initiative, collaboration, etc. Also cultural competencies and environmental stewardship could be under Skills or maybe separate but we don't have headings for those. Could include them under Skills as bullet list.
- Benefits: benefits package.
- Pay: salary range.
- Schedule: work days/hours.
We must not create sections with filler. Ensure each section has substantive content.
Now we need to avoid repeating info unnecessarily but preserve all substantive information. We can combine some.
Let's extract details.
About the role: Could be: "Advising & Career Services (ACS) is a unit within the division of Enrollment Management & Student Affairs at Portland State University. ACS provides advising to undergraduates who have not selected a major, career services to all graduate & undergraduate students and alumni, and campus leadership related to advising and careers. The Office Specialist 2 will provide office management to the Student Success Division, which includes units critical to the student experience (Undergraduate Academic Advising, Student Academic Support Services/Academic Coaching, Transfer Center, Office of Student Success, and the University Career Center). This position provides oversight, change management, student staff leadership and development, communication coordination, and project coordination across the units, which includes 75+ staff and 20+ student employees. The position will have access to and need to maintain confidentiality of sensitive information. A key component of this role is to strategize process improvements to ensure that all office operations run effectively so that students are served across the unit."
That seems good.
Responsibilities: Could list bullet points:
- Provide office management to the Student Success Division.
- Oversee operations and lead change management across multiple units.
- Lead hiring, onboarding, training, and professional development of student staff.
- Support onboarding of full-time staff and assist with professional development and training.
- Anticipate problems, provide solutions, and create process improvement plans.
- Exercise sound judgment, anticipatory skills, confidentiality, negotiation, problem-solving, and customer service.
- Use excellent interpersonal, organizational, and oral/written communication skills.
- Prioritize and manage multiple competing needs across staff and student employees.
- Demonstrate proficiency with project management/scheduling and task management software.
- Guide the work of others and facilitate, anticipate, and coordinate requests/needs.
- Contribute to a culture of environmental stewardship and practice resource conservation.
- Foster an inclusive environment that acknowledges differences and adheres to PSU policies on discrimination, harassment, and professional conduct.
But some of these are more skills/competencies. However responsibilities can include those actions.
We need to avoid duplication with Skills section. Might be okay to have some overlap but we should try to keep distinct.
Maybe better: Responsibilities: core duties (office management, oversight, change management, student staff leadership, communication coordination, project coordination, process improvements, maintain confidentiality). Skills: list of abilities and competencies.
Let's decide.
Responsibilities bullet list:
- Provide office management to the Student Success Division, overseeing units critical to the student experience.
- Lead change management and oversee operations across Undergraduate Academic Advising, Student Academic Support Services/Academic Coaching, Transfer Center, Office of Student Success, and University Career Center.
- Lead the hiring, onboarding, training, and professional development of student staff.
- Support onboarding of full-time staff and assist with their professional development and training.
- Anticipate issues, develop solutions, and create process improvement plans to enhance service quality.
- Maintain confidentiality of sensitive information.
- Coordinate communication and project activities across units serving 75+ staff and 20+ student employees.
That seems good.
Requirements: Minimum qualifications from classification + additional minimum qualifications.
We need to list them as bullet points.
Minimum Qualifications from Classification:
- Two years of general clerical experience, with one year including typing, word processing, or other document-generating experience; OR
- An Associate’s degree in Office Occupations or Office Technology; OR
- Graduation from a private school of business with a Certificate in Office Occupations or Office Technology AND one year of general clerical experience.
- Note: College courses in Office Occupations or Office Technology substitute for required experience on a year-for-year basis.
Additional Minimum Qualifications For This Position:
- 2-3 years of project coordination experience.
- High degree of attention to detail and follow-through.
- Demonstrated ability to take initiative and work independently.
- Demonstrated ability to work collaboratively toward goal achievement.
- Demonstrated ability to anticipate issues and provide appropriate solutions.
- Excellent written and verbal communication skills.
- Solid understanding of HR principles/policies/employee relations.
- Proficiency with project management tools such as Asana, Google Suite, and similar.
- Demonstrated time and project management skills.
- Experience guiding the work of others.
- Strong interpersonal skills.
- Service orientation and ability to facilitate, anticipate, and coordinate requests/needs.
We'll put these as bullet list.
Qualifications: Preferred Qualifications:
- Higher education experience.
- Working knowledge of Higher Education Academic Services and practices.
- Bachelor’s degree.
Skills: Could list abilities like:
- Project logistics, operations, and change management.
- Leadership in hiring, onboarding, training, and professional development of student staff.
- Problem anticipation and solution creation.
- Sound judgment, anticipatory skills, confidentiality, negotiation, problem-solving, customer service.
- Excellent interpersonal, organizational, and oral/written communication.
- Ability to prioritize and manage multiple competing needs.
- Proficiency with project management/scheduling and task management software.
- Deep commitment to understanding and improving the student experience.
- Positive, forward-looking attitude with creative, solutions-focused orientation.
- Capacity to support students, faculty, and staff through change.
- Interest in innovation.
- Cultural competency: creating inclusive environment, effective communication across diverse beliefs, behaviors, orientations, identities, and backgrounds; seeking multicultural experiences; adhering to PSU policies on discrimination/harassment and professional conduct.
- Environmental stewardship: contributing to sustainability, resource conservation, long-term sustainability goals.
We'll list as bullet points.
Benefits: bullet list:
- 95% premium paid healthcare.
- Generous retirement and vacation package.
- Reduced tuition benefits for employee, spouse, or dependent at any Oregon University System school.
Pay: paragraph: Starting salary between $19.36 and $21.91 per hour, dependent upon qualifications and experience.
Schedule: paragraph: Monday to Friday, 8am to 5:00pm.
Now ensure we don't include boilerplate like "Application Instructions", "Background Check Required", etc.
Now produce HTML fragment.
We need to wrap sections in appropriate tags: each section heading
then content.
For lists: <
- for any list of duties/requirements/benefits. Use
for prose. We must include a section only when posting has real specific content for it. Avoid filler like "commensurate with experience". We have actual salary range and benefits, so Pay and Benefits sections are valid. Schedule: we have Work Days/Hours: Monday to Friday, 8am to 5:00pm. That's specific. Now decide which sections to include: - About the role: could be a brief paragraph summarizing the role and department. Use Position Summary and maybe first paragraph. - Responsibilities: list of duties: office management, oversight, change management, student staff leadership and development, communication coordination, project coordination across units, strategize process improvements, maintain confidentiality, etc. - Requirements: Minimum Qualifications (classification) plus Additional Minimum Qualifications. - Qualifications: Preferred Qualifications (Higher education experience, Working knowledge of Higher Education Academic Services and practices, Bachelor’s degree). Could also include Key Cultural Competencies and Environmental Stewardship? Those might be under Skills or maybe separate sections like "Skills" or "Qualifications". But we have limited headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to map content. Potential mapping: - About the role: overview of unit and role purpose. - Responsibilities: duties list. - Requirements: mandatory qualifications (minimum qualifications from classification + additional minimum qualifications). - Qualifications: preferred qualifications (higher education experience, knowledge of higher ed academic services, bachelor's degree). - Skills: abilities like project management, communication, interpersonal, organizational, problem-solving, anticipatory skills, confidentiality, negotiation, customer service, time management, initiative, collaboration, etc. Also cultural competencies and environmental stewardship could be under Skills or maybe separate but we don't have headings for those. Could include them under Skills as bullet list. - Benefits: benefits package. - Pay: salary range. - Schedule: work days/hours. We must not create sections with filler. Ensure each section has substantive content. Now we need to avoid repeating info unnecessarily but preserve all substantive information. We can combine some. Let's extract details. About the role: Could be: "Advising & Career Services (ACS) is a unit within the division of Enrollment Management & Student Affairs at Portland State University. ACS provides advising to undergraduates who have not selected a major, career services to all graduate & undergraduate students and alumni, and campus leadership related to advising and careers. The Office Specialist 2 will provide office management to the Student Success Division, which includes units critical to the student experience (Undergraduate Academic Advising, Student Academic Support Services/Academic Coaching, Transfer Center, Office of Student Success, and the University Career Center). This position provides oversight, change management, student staff leadership and development, communication coordination, and project coordination across the units, which includes 75+ staff and 20+ student employees. The position will have access to and need to maintain confidentiality of sensitive information. A key component of this role is to strategize process improvements to ensure that all office operations run effectively so that students are served across the unit." That seems good. Responsibilities: Could list bullet points: - Provide office management to the Student Success Division. - Oversee operations and lead change management across multiple units. - Lead hiring, onboarding, training, and professional development of student staff. - Support onboarding of full-time staff and assist with professional development and training. - Anticipate problems, provide solutions, and create process improvement plans. - Exercise sound judgment, anticipatory skills, confidentiality, negotiation, problem-solving, and customer service. - Use excellent interpersonal, organizational, and oral/written communication skills. - Prioritize and manage multiple competing needs across staff and student employees. - Demonstrate proficiency with project management/scheduling and task management software. - Guide the work of others and facilitate, anticipate, and coordinate requests/needs. - Contribute to a culture of environmental stewardship and practice resource conservation. - Foster an inclusive environment that acknowledges differences and adheres to PSU policies on discrimination, harassment, and professional conduct. But some of these are more skills/competencies. However responsibilities can include those actions. We need to avoid duplication with Skills section. Might be okay to have some overlap but we should try to keep distinct. Maybe better: Responsibilities: core duties (office management, oversight, change management, student staff leadership, communication coordination, project coordination, process improvements, maintain confidentiality). Skills: list of abilities and competencies. Let's decide. Responsibilities bullet list: - Provide office management to the Student Success Division, overseeing units critical to the student experience. - Lead change management and oversee operations across Undergraduate Academic Advising, Student Academic Support Services/Academic Coaching, Transfer Center, Office of Student Success, and University Career Center. - Lead the hiring, onboarding, training, and professional development of student staff. - Support onboarding of full-time staff and assist with their professional development and training. - Anticipate issues, develop solutions, and create process improvement plans to enhance service quality. - Maintain confidentiality of sensitive information. - Coordinate communication and project activities across units serving 75+ staff and 20+ student employees. That seems good. Requirements: Minimum qualifications from classification + additional minimum qualifications. We need to list them as bullet points. Minimum Qualifications from Classification: - Two years of general clerical experience, with one year including typing, word processing, or other document-generating experience; OR - An Associate’s degree in Office Occupations or Office Technology; OR - Graduation from a private school of business with a Certificate in Office Occupations or Office Technology AND one year of general clerical experience. - Note: College courses in Office Occupations or Office Technology substitute for required experience on a year-for-year basis. Additional Minimum Qualifications For This Position: - 2-3 years of project coordination experience. - High degree of attention to detail and follow-through. - Demonstrated ability to take initiative and work independently. - Demonstrated ability to work collaboratively toward goal achievement. - Demonstrated ability to anticipate issues and provide appropriate solutions. - Excellent written and verbal communication skills. - Solid understanding of HR principles/policies/employee relations. - Proficiency with project management tools such as Asana, Google Suite, and similar. - Demonstrated time and project management skills. - Experience guiding the work of others. - Strong interpersonal skills. - Service orientation and ability to facilitate, anticipate, and coordinate requests/needs. We'll put these as bullet list. Qualifications: Preferred Qualifications: - Higher education experience. - Working knowledge of Higher Education Academic Services and practices. - Bachelor’s degree. Skills: Could list abilities like: - Project logistics, operations, and change management. - Leadership in hiring, onboarding, training, and professional development of student staff. - Problem anticipation and solution creation. - Sound judgment, anticipatory skills, confidentiality, negotiation, problem-solving, customer service. - Excellent interpersonal, organizational, and oral/written communication. - Ability to prioritize and manage multiple competing needs. - Proficiency with project management/scheduling and task management software. - Deep commitment to understanding and improving the student experience. - Positive, forward-looking attitude with creative, solutions-focused orientation. - Capacity to support students, faculty, and staff through change. - Interest in innovation. - Cultural competency: creating inclusive environment, effective communication across diverse beliefs, behaviors, orientations, identities, and backgrounds; seeking multicultural experiences; adhering to PSU policies on discrimination/harassment and professional conduct. - Environmental stewardship: contributing to sustainability, resource conservation, long-term sustainability goals. We'll list as bullet points. Benefits: bullet list: - 95% premium paid healthcare. - Generous retirement and vacation package. - Reduced tuition benefits for employee, spouse, or dependent at any Oregon University System school. Pay: paragraph: Starting salary between $19.36 and $21.91 per hour, dependent upon qualifications and experience. Schedule: paragraph: Monday to Friday, 8am to 5:00pm. Now ensure we don't include boilerplate like "Application Instructions", "Background Check Required", etc. Now produce HTML fragment. We need to wrap sections in appropriate tags: each section heading
then content. For lists: <